ItsGeekToMe.co

Q: My HP PSC 1601 All in One printer will not print.  A message is displayed stating “remove and check right cartridge.” I followed the instruction and because I am not a printer tech I simply wiped the contacts and replaced the cartridge, all to no avail. Because the cartridge had been recently purchased I […]

Q: I have been trying to email document attachments with both a gmail and a mchsi account. Both have failed. I have never had a problem in the past. What could have happened to my system to cause this? Thanks. Love your column!! – Beth C. Santa Rosa Beach, Florida A: You’re welcome, Beth.  Thanks […]

Q: On several occasions, when turning on our laptop after a period of being shutdown for a week or 10 days while on vacation, the mouse goes through a period of behaving so herkey-jerky that it is impossible to click up anything. It behaves the same if you try to use the touch pad. We […]

Q: The following message pops up at random very frequently: “Runtime Error, Windows\System32\spool\drivers\X64\3\E_YATIHWA.EXE. Application has made an attempt to load the C runtime library incorrectly”.  I found and downloaded the 2008/2012 C++ libraries to no avail; downloaded the MS Fix-it files to fix RTEs, restored computer to earliest time allowed, all no help. Error msg […]

Q: I can’t seem to get rid of unwanted search toolbars on cox alone I have three toolbars opening up my Cox network and two on Facebook i Guess thats what you call then hope you can help me cause it causes my connection to jump around until all the search bars connect me to […]

Q: I have a new Toshiba with Windows 8. I can’t get the Xbox free games. When I click install it directs me to read an email that is never there. Maybe I need a Microsoft acct? I click my name and click change acct picture/click users. The screen says we need to verify your […]

Q: I enjoy reading your column in the NWF Daily News. Is there an honest, unbiased website that reviews computer software? I’m looking for a registry cleaner but I don’t trust the results when I search for reviews on the multitude of products available. – Joe M. Destin, Florida A: I can’t guarantee the “unbiased” […]

Q: My old computer died (Motherboard). I need the files off the harddrive (c). Backup was on d: and it went down same time as motherboard. C drive is now installed in “Smart Drive” external box. My laptop can “see” the drive but no drive letter is assigned. What do I do to get the […]

Q: Over the past few years I have found that over time a PC can become bogged down and run slow even if all your cleaning and regular maintenance suggestions are followed. Well, being brave, or stupid, I “formatted” my hard drive and “presto” the PC ran super fast, good as new again. I’ve done […]

Q: In last Sunday’s paper there was a small report recommending people disable Java program from their computers. I have done so with no apparent problem. As I was going down thru the other programs I found several…most involving Microsoft .net framework. I would like to remove some of these also when they are listed […]