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Issue #739: September 19-25, 2021

Q: Not sure you can help me, but I finally was forced to buy a smart cell phone, It is a Samsung. But I’m having an issue with using the Google Maps feature. It works well at home connected to the internet. I can set directions and when I get in the car it will […]

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Issue #738: September 12-18, 2021

Q: I recently added a hard drive to a refurbished computer. The drive had Windows 10 on it and was working fine. The motherboard failed in the old computer. The drive works fine in the refurbished computer except for one annoying problem: at least twice a day, sometimes more, the drive goes through about 20 […]

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Issue #737: September 5-11, 2021

Q: Like many others I used to have an old AOL email account. It has been so long since I used it, I totally forgot about it. Somehow. the scammers are sending their junk to my very old AOL account, and it is being automatically forwarded to my present Gmail account. I have no idea […]

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Issue #736: Aug 29 – Sep 4, 2021

Q: I can’t make my computer go to sleep. I did the same selections that I have on my laptop, but my desktop keeps starting back up after I put it to sleep. – Guy C.Covington, Louisiana A: That’s a great question, Guy, thanks for writing in.  I have some information that I think will […]

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Issue #735: August 22-28, 2021

Q: I accidently deleted something that was in my Spam folder and then realized that I need it. Can I get this back?  – Spouse PeripheralBlue Water Bay, Florida A:  The simple answer to the question as asked is “no”.  But, there are almost never any simple answers when it comes to computers.  There is […]

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Issue #734: August 15-21, 2021

Q: I have a homemade desktop with an AMD FX-4130 Quad core processor @ 3.80 GHz, 64-bit Win 10 Pro, 8 GB RAM, 240 GB SSD. My problem is that when I power on or wake up the unit, I usually get a message indicating “Preparing Automatic Repair’ which results in a blue screen indicating […]

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Issue #733: August 8-14, 2021

Q: Some time ago – weeks or maybe even months ago – you published an article which spoke to getting rid of the annoying boxes which appear on the lower right side of the screen in an attempt to sell their products or programs. i.e. Malwarebytes, PDF Suite, Grammarly, DashBoard and others. One can easily […]

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Issue #732 – Publication Week: August 1-7, 2021

Q: Yesterday my Windows 10 computer had a blue screen crash and restart. Unfortunately the restart only went as far as the scenic photo image screen and then stopped short of allowing me to access the login screen. My repeated attempts to left click mouse, Ctrl/Alt/Del, Esc Key & Win Key taps only caused the […]

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Issue #731: July 25-31, 2021

Q: I recently noticed that the list of emails in my iPad were different from my desktop. I always thought as I deleted an email from one device, the other would be the same. Today I noticed that they were different.  What’s going on?  – Spouse PeripheralBluewater Bay, Florida A: Regular readers will recognize the […]

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Issue #730: July 18-24, 2021

Q: I have been using my daughter’s online newspaper account for about two years. For the past two months, the website won’t accept what I am certain is the correct username and password on either my iPhone or iPad using Safari. No one else in the family has this problem. My wife accesses it every […]

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