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Issue #458: May 1–7, 2016

Q: I have a PlayStation issue. I reached out to Sony on Facebook and haven’t heard back from them and don’t know if it’s something you can help me out with. I bought my PlayStation 4 shortly after launch and set it as my primary PlayStation 4, which allows me to play downloaded games when […]

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Issue #457: April 24–30, 2016

Q: I bought a new second 4 TB hard drive and when I went to install it, I found that there were no spare cables to make connection. One cable is used for the current hard drive and the other is for the CD drive. Is there an expansion slot or cables that can be […]

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Issue #456: April 17–23, 2016

Q: My sister switched over to Windows 10 from Windows 7 the Windows mail didn’t transfer. Is there a way to get Windows mail back? Everything else transferred. – Howard S. Valparaiso, Florida A: Windows Mail is a built-in part of Windows 10, so of course your sister has it. It may not look the […]

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Issue #455: April 10–16, 2016

Q: Like many would be geeks, I have an accumulation of power cord adapters from old components that I no longer own. They vary in size, shape, and ratings. Can you please help me by explaining the differences in the ratings such as amps, hertz, watts, allowable differences, etc.? How can I know which can […]

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Issue #454: April 3–9, 2016

Q: I have a Netgear router that I bought a few years ago. How can I find out whether or not people are logging on to my network? I have both bands password protected. – Judie D. Navarre, Florida A: As with most technology questions, there are several possible answers to yours, Judie. Checking for […]

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Issue #453: March 27 – Apr 2, 2016

Q: How to get rid of BrowseFox.m – Mike O. Freeport, Florida A: You know, I receive a lot of e-mail, with a lot of reader questions in them. If I had to guess, I’d say that I immediately place almost half of them in my “Can’t Use” folder because the author has written something […]

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Issue #452: March 20–26, 2016

Q: I am unable to download Windows 10. Even thought Microsoft keeps asking me to update every time I try I get “Windows 10 couldn’t be installed” “Error found Code 80070005”. Looking at my update history I see, upgrade to Windows 10 Pro, version 1511, 10586, Security Update for Microsoft Visual C ++ 2008 Service […]

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Issue #451: March 13–19, 2016

Q: I am receiving what I think is malware on my desktop in a blue box “SPORTHDWALL.COM” and I can’t delete it. Tried a few free malware sites but nothing has worked. – Tony C. Navarre, Florida A: Reading your question, Tony, I would have sworn that was a carelessly typed URL, and you meant […]

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Issue #450: March 6–12, 2016

Q: I have a Samsung Pro 9000 Tablet which works great except for one thing. It will not open attachments sent from the new iPhones. Attachments sent from other devices work fine. Has there been a change in how the attachments are sent from iPhones? Most of the attachments that have failed are small attachments […]

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Issue #449: February 28 – March 5, 2016

Q: I have lots of links pinned to taskbar – programs such as Excel and FireFox. I upgraded to Windows 10 because my grandson came to visit and he is a computer pro for a school district, and found it very difficult to pin links to start menu and impossible to pin to taskbar programs, […]

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