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Q: My Win 7 computer has suddenly started acting up. After the system first boots up, when I click on an icon or any item on a menu, the icon flashes but the program doesn’t start. If I go into Task Manager and then just exit it, and do nothing else, the programs will start […]

Q: I’m getting numerous extremely vulgar emails from someone I’ve never heard of and then getting requests from others I’ve never heard of to remove them from my contact list and threatening to report me. None of these people are in my contact list so I’m not replying as I fear it is just a […]

Geek Note: Back in June, I published a question from Spouse Peripheral about the wisdom of letting browsers store passwords when logging on to secure websites such as banks or credit card sites.  This has been a rather hot topic ever since, and has generated a litany of follow-up questions, all of which are picking […]

Q: When typing in Office Home & Student Word and Excel programs, the screen will suddenly go “gray” and freeze; this has happened before I had Office H&S when I had Office 365 it happened too. I will do a Ctrl+Alt+Delete and bring up Task Manager but I must do this several times before Task […]

Q: Just looked at a Feb 23, 2014 issue (Geek Note: I.G.T.M. #344) that I had saved re: Printer compatibility with Windows 8, 8.1.  Now that we are up to Windows 10, is there a similar fix to incompatibility with my Canon MP240? This is a printer that I use occasionally at a vacation home […]

Q: I have an HP desktop PC and an Apple iPad. When I send or reply to an email from the desktop the name “Susan” appears before my e-mail address. It should say “Shirley”. When I send or reply from my iPad the name does say “Shirley”. I have contacted HP and my COX server […]

Q: Would you please discuss the pros and cons of leaving one’s computers and wireless systems on 24/7 versus turning them off at night? Also, I have determined that my wireless can be accessed from the street. What is the best way to limit one’s wireless area? – Walt R. Niceville, Florida A:  Sure, Walt, […]

Q: Love your column and read it regularly. Your answer in this morning’s NWF Daily News (Geek Note: I.G.T.M. Issue #570, June 24, 2018) to “is it safe to store your password in your browser,” prompts a few more questions.   1) I have been told to close a browser after using it for a login […]

Q: Within the Windows Documents folder, how can entire folders be password protected? Password protecting individual files isn’t hard, but if there is a substantial number of files it becomes tedious. For example: Documents > Recreation > [multiple files] can the Recreation folder with its entire contents be password protected with one or two simple […]

Q: A few months ago, I began to get the following error from Microsoft Outlook and Word whenever I click on a link: “This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.” Quite annoying when I can’t unsubscribe from emails and once my bank sent me […]