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Issue #479: September 25 – October 1, 2016

Q: First I would like to thank you for your time and dedication. I have been reading your column every week since I moved here 6 years ago and truly appreciate it. My dilemma is I’m trying to install Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3176493). It starts downloading and stops […]

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Issue #478: September 18–24, 2016

Q: I was recently on a business trip and I could not get a wireless connection even though the hotel wireless was up and running. Upon returning home, I have been unable to connect to my home wireless. The wireless icon in the task bar shows wireless is not available. The computer is not in […]

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Issue #477: September 11–17, 2016

Q: I sent you a question a couple of days ago about how to recover Windows 10 after a computer hardware failure. (Geek Note: See last week’s edition) I would like to add to that question. I have since heard that Microsoft claims that they can identify all computers that have legally updated to Windows. […]

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Issue #476: September 4–10, 2016

Q: Yesterday I upgraded my third (and last) computer (2 laptops and a desktop) to Windows 10. I had a little problem that lasted about 24 hours and then went away. The problem was that after it had initially worked, I could not left click the windows icon nor on Cortana. This afternoon this went […]

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Issue #475: August 28 – September 3, 2016

Q: I’ve tried several times to install the update for Windows 10, but continually get the error code 80070570. The report prior to installation states my computer checks out in terms of the compatibility report. I’ve checked a Microsoft Community for this error code, but still I’m not sure of the fix needed as I […]

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Issue #474: August 21 – 27, 2016

Q: I want to have my computer always connect to the 2.4 GHz band when I turn it on. It frequently connects to the 5 GHz band. (maybe 70% of the times). I have to go through the exercise of “disconnect from the LINKSYS 08301_5GHz”, and then “connect to the LINKSYS 08301” band. Sometimes it […]

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Issue #473: August 14 – 20, 2016

Q: My Acer laptop randomly restarts. Is it just getting old or can that be fixed? – Marilyn S. Crestview, Florida A: I honestly was one click away from throwing this question into my “Unusable” folder and moving on. After all, this is exactly the kind of question I’m always complaining about, where there is […]

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Issue #472: August 7 – 13, 2016

Q:  I searched your great site using term search but to no avail. My apology if I didn’t search thoroughly enough. I’m on a Windows 7, 64 bit system with new Firefox 47 and IE 9, installs. For the last couple months now I get recurring pop-ups “Firefox-patch.exe” options to install this file. I decline […]

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Issue #471: July 31 – August 6, 2016

Q: I back up my computer files every week. How long should I save my computer’s “back up files”? And, how do I delete all the oldest copies? My back up files are stored by defaulted to a 3 TB Western Digital Book external hard drive. This drive is now full because of so many […]

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Issue #470: July 24–30, 2016

Happy 9th Anniversary, It’s Geek To Me!  The column first published in the Northwest Florida Daily News on July 26, 2007. That was 470 issues ago, and we’re still going strong. You can read all the way back to Issue #1 in the column archive on my website over at (not .com!). To all […]

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