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Q: I recently received a message from Microsoft saying that as of Jan. 14, 2020, they will no longer support Windows 7, the operating system on my laptop. (Yes, it’s that old.) I opted not to update to Windows 10 when it was offered free because of all the bad reports. It goes on to […]

Q: You explain computer issues very well, but I don’t know if you get into texting and cell phone issues, as I couldn’t find any in past columns. If you do, here are several questions.  My wife has an iPhone and is trying to get proficient in texting, but we have a lot to learn. […]

Q: How can you select reliable on-line assistance? Is there a database of tested reliable help that you can safely use remote access such as Let Me In? – Mary R.Shalimar, Florida A: As often happens here at It’s Geek To Me, your inquiry implies the need for additional information about which you didn’t explicitly […]

Q: I am debating whether to get a DVR to watch movies or using a streaming service to get my fix. The influx of choices has made it very confusing? And what exactly are Fire Sticks and Roku? Thank you. – Alicia P.Fort Walton Beach, Florida A: Oh, sweet! A non-computer, non “my tech doesn’t […]

Q: About two minutes after I boot up my laptop (or wake it up) the disk usage goes to 95-100% (as seen in the Task Manager Process tab) and stays there for 10-15 minutes. During this time, the computer is useless. I’ve been fighting this for over a year. Now I just come in from […]

Q: I have a Sony VAIO computer with Windows 7. I have the Sony Movie Studio Platinum 12.0 that I plan on using for editing of some mini-VHS tapes I plan on transferring to disc and up-loading for editing using my VAIO laptop. I received my Windows warning saying Windows 7 will no longer be […]

Q: I have a HP running Windows 10. I use Outlook for e-mail. When I click on a link in an e-mail message, I am directed to my homepage rather than the link. I have a laptop using the same setup, but it works as it should. – Bill H.Niceville, Florida A: It always helps […]

Q: Where I live, the cable provider is Cox. I looked at new TVs and the Dish or DirecTV salesperson near mentioned Cox will not provide what’s necessary to receive all benefits of the new TV’s. I moved here from Missouri and had DishAnywhere. I miss not watching what I have recorded ANYWHERE and ANYPLACE. […]

Q: I have avoided using any cloud to back up my files because I feel that if hackers can get into NSA and DoD they can also access any commercial cloud system. Are the commercial setups really safe? I am using my own cloud (external hard drives and large-capacity thumb drives) which can be cumbersome […]

Q: My favorite database program (AskSam 7) cannot be updated. Its developer in Perry, Florida went out of business years ago. I held my breath when installing it from its CD on my new computers (both Windows 10), but it has worked well. I am concerned that a Microsoft Windows 10 update will disable AskSam. […]