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Issue #560: April 15-21, 2018

Q: I am using Outlook 2016 for calendar and email on an HP laptop. My printer is an HP 6830 Office Jet. Last week, when I printed out my calendar, it printed in black and white, not color. I’ve run diagnostics from Microsoft and Hewlett Packard with no luck. This evening I printed next week’s […]

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Issue #559: April 8-14, 2018

Q: I have 3 desktops and 2 laptops. I do a lot of newsletters and journals for several organizations I support and have used Microsoft Word for years. It fits my needs and style perfectly and has the capabilities I need (multiple columns, varying fonts, varying line spacing, ease of placing photos and graphics in […]

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Issue #558: April 1-7, 2018

Q: About a week ago, I had an email to an Outlook contacts group fail to transmit. The following message is returned:  Your message did not reach some or all of the intended recipients.  Subject: Test  Sent: 2/2/2018 2:09 PM  The following recipient(s) cannot be reached: This was followed by a list of all the […]

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Issue #557: March 25-31, 2018

Q: Question 1 – Windows 10 Version 1709 failed to update on my computer.  I checked the Update History and it attempted to update several times but failed. I attempted to run the Windows 10 Fall Creators Update to fix the issue, but no luck. In the meantime my HP DeskJet 932C stopped working with Windows […]

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Issue #556: March 18-24, 2018

Q: The following message appears every single time I try to send/receive email. Mucho annoying! I am not a computer geek in any way, shape or form, but I did try to research this problem online. Unfortunately, if the explanation is in geek it might as well be greek to me. I use Windows Live […]

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Issue #555: March 11-17, 2018

Q: What is your favorite ‘password keeper’ app? and Why?  – Jeri R. Midland, Texas A: Well now, Jeri, you’re trying to get this unpaid, freelance columnist/Geek to endorse a product, but that’s something that I’ve said since the very first edition of It’s Geek To Me published in July of 2007 that I would […]

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Issue #554: Mar 4-10, 2018

Q: I’m a Mac-aholic (iPhone, iPad, iMac), so I read your column to keep up on news in the tech world, but most of your questions have to do with PC, vice Apple. My question today, though, is platform irrelevant (I think). I have a wireless printer, which works perfectly. I can sit in my […]

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Issue #553: February 25 – Mar 3, 2018

Q: For the past 8 or 10 days, I’ve been getting a popup in the lower right of the screen which tells me there is a Windows update and I should click on either “restart now,” or “remind me tomorrow.” I first clicked on “restart now”. I later received another popup that said the system […]

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Issue #552: February 18-24, 2018

Q: After scanning a document in pdf, the product will not save in the designated file – the error message (no number) is “unable to write to file.” It will write to a file in an external hard drive, so I save it there, copy it, and paste in the desired computer hard drive file […]

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Issue #551: February 11-17, 2018

Q: I currently use Kaspersky for my Anti-Virus and Internet security program. I know that this is a Russian owned company and, given all the real fears about Russian hacking, I’m a little concerned about continuing its use on my personal computer. So, I’m thinking of switching to another Internet security program once my subscription […]

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