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Issue #532: October 1-7, 2017

Geek Note: This week’s issue is for all of you in the “I hate Windows 10” camp.  I recently fielded a question from a long time reader who wrote-in to ask for assistance when her printer stopped working. The original question was: I have been trying for weeks to print a document from Open Office. […]

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Issue #531: September 24–30, 2017

Q: I was surfing the web with my 7 year old grandson recently, and one of the sites we visited showed a control that said “I am not a robot” and made me check a box before it would let me continue.  My grandson thought this was a hoot, and asked me why it thought […]

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Issue #530: September 17–23, 2017

Q: When I turn on the computer I get the following message: No Boot Device available SATA1: None SATA2: Installed SATA3: None SATA4: None SATA5: None Strike the F1 key to retry boot, F2 to run the setup utility. Striking F1 does nothing. If I strike F2 it enters the setup utility. I do nothing […]

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Issue #529: September 10–16, 2017

Q: How can we configure Windows 10 Email, Calendar, and Contacts to use our family’s Google accounts? We would like to receive notifications in the Action Center when new Emails arrive and for calendar event reminders. – Josh L. Niceville, Florida A:  I think you’ll find it’s far easier than you’re expecting, Josh.  I have […]

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Issue #528: September 3–9, 2017

Q: Great article about retrieving a forgotten WiFi password (I.G.T.M. Issue #523, July 30, 2017). I have two questions; 1. How is a forgotten password retrieved if the computer doesn’t automatically connect to WiFi? 2. Is there a solution to retrieve a password for an IPhone? My 12 year old granddaughter has forgotten her password […]

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Issue #527: August 27 – September 2, 2017

Q: I have a Dell Inspiron 15 5000 Series laptop that is less than 1 year old. There are 2 main problems I am having with it. 1. When I am typing an email (whether Gmail, Yahoo, or Outlook), many times, the entire window will close. I have to reopen the window, reopen the email […]

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Issue #526: August 20-26, 2017

Q: AOL recently started charging monthly for full services. To save our “My Favorites” from AOL I copied it to our PC in “My Documents”. It has a .pfc extension and I cannot open it. Can you suggest any solutions? Kind of an AOL proprietary thing I guess. Thanks for your wonderful work over the […]

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Issue #525: August 13-19, 2017

Q: My CAD program is Ashlar-Vellum’s Graphite V10. All my generated cad files have had the icon change from the Graphite icon to the Acrobat Reader icon, but the file trailer has remained correct – .vc6. I can open files from the CAD program but if I try to double-click from Explore, the file tries […]

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Issue #524: August 6-12, 2017

Q: Thanks for all the great advice through the years. I have been reading since you started the column. This is not really a technical question but I am hoping you have some guidance. I just recently purchased a new HP Omen with Windows 10 installed and have successfully made the transition from the old […]

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Issue #523: July 30 – August 5, 2017

Q: My WiFi works perfectly. When I have visitors, they often ask to use it. I don’t mind them doing that, but I don’t remember the WiFi password. My computer obviously “knows” it because it connects automatically whenever I power it (the computer up). Is there some way to find where the password is stored […]

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