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Issue #535: October 22-28, 2017

Q: After a recent Windows update, my HP desktop running Win 10 no longer automatically goes in sleep mode as scheduled. I have checked power settings, and tried different ones including factory, all to no avail. Using the power icon I can manually get into sleep mode. Got confused looking at the CMD options. – […]

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Issue #534: October 15-21, 2017

Q: My Win 10 computer is no longer able to connect to my private network to download windows updates, and connect to network for IE11 or Edge.  The private network consists of primary XP computer direct to router connected wireless to computers XP Pro and Win 10 computers. No problems until mid-July when attempting to […]

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Issue #533: October 8-14, 2017

Q: I’m 99.9% certain that an ex-friend has “invaded” my confuser and has somehow stopped my emails from reaching the place I’ve sent them to.  This person was a long time co-worker and friend. At the start of the recent elections he became hostile to anyone that did not agree with him, so he used […]

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Issue #532: October 1-7, 2017

Geek Note: This week’s issue is for all of you in the “I hate Windows 10” camp.  I recently fielded a question from a long time reader who wrote-in to ask for assistance when her printer stopped working. The original question was: I have been trying for weeks to print a document from Open Office. […]

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Issue #531: September 24–30, 2017

Q: I was surfing the web with my 7 year old grandson recently, and one of the sites we visited showed a control that said “I am not a robot” and made me check a box before it would let me continue.  My grandson thought this was a hoot, and asked me why it thought […]

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Issue #530: September 17–23, 2017

Q: When I turn on the computer I get the following message: No Boot Device available SATA1: None SATA2: Installed SATA3: None SATA4: None SATA5: None Strike the F1 key to retry boot, F2 to run the setup utility. Striking F1 does nothing. If I strike F2 it enters the setup utility. I do nothing […]

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Issue #529: September 10–16, 2017

Q: How can we configure Windows 10 Email, Calendar, and Contacts to use our family’s Google accounts? We would like to receive notifications in the Action Center when new Emails arrive and for calendar event reminders. – Josh L. Niceville, Florida A:  I think you’ll find it’s far easier than you’re expecting, Josh.  I have […]

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Issue #528: September 3–9, 2017

Q: Great article about retrieving a forgotten WiFi password (I.G.T.M. Issue #523, July 30, 2017). I have two questions; 1. How is a forgotten password retrieved if the computer doesn’t automatically connect to WiFi? 2. Is there a solution to retrieve a password for an IPhone? My 12 year old granddaughter has forgotten her password […]

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Issue #527: August 27 – September 2, 2017

Q: I have a Dell Inspiron 15 5000 Series laptop that is less than 1 year old. There are 2 main problems I am having with it. 1. When I am typing an email (whether Gmail, Yahoo, or Outlook), many times, the entire window will close. I have to reopen the window, reopen the email […]

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Issue #526: August 20-26, 2017

Q: AOL recently started charging monthly for full services. To save our “My Favorites” from AOL I copied it to our PC in “My Documents”. It has a .pfc extension and I cannot open it. Can you suggest any solutions? Kind of an AOL proprietary thing I guess. Thanks for your wonderful work over the […]

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