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Issue #546: January 7-13, 2018

Hello, Geeks!  Even though this is publishing the week of January 7th it is still my first column of 2018, so I’d like to wish you all a joyful and prosperous New Year, filled with smoothly operating tech devices and minimal system errors.  Don’t forget, I.G.T.M. is more than a computer help feature.  I cover […]

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Issue #545: December 31, 2017 – January 6, 2018

Q: I have a HP laptop with Win 10. Somehow I got into the Administrator mode and cannot get out. Even if I sign on normally, it wants the admin password for everything. I keep records of passwords but none of these seem to work. I cannot even restore to factory specs. Any suggestions? – […]

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Issue #544: December 24–30, 2017

Merry Christmas my fellow Geeks and Geek wanna-bes!  I hope you and everyone in your little corner of the world find peace, love, and contentment as we celebrate this joyous season.  What’s that?  You say you’re getting a new computer for Christmas, and you want to start things off on the right foot?  Well then […]

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Issue #543: December 17–23, 2017

Q: I have Windows 10 on a 2016 HP Laptop.  The lettering and slide to lower or raise the page , lettering in my mail, as well as other features are mostly in light blue and I’m 85 and have a hard time seeing them. Can they be changed to black? – Richard N. Fort […]

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Issue #542: December 10–16, 2017

Q: It’s been a while, but this digitally challenged senior citizen needs your wise counsel again. I’ve been very diligent in following your instructions about not clicking on suspicious things, but I was totally duped two days ago. I got a “secured google document” from a friend. I don’t do google docs, so I downloaded […]

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Issue #541: December 3–9, 2017

Q: In Firefox, every time I put a term in Google’s search bar and hit enter, the results that return are always, YAHOO! atop the right corner. Yahoo is not in my short list of search engines. When I use Chrome, same search term, the results are completely different and Google’s logo appears top-left of […]

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Issue #540: November 26 – December 2, 2017

Q: Whenever I open my computer my screen is filled partially or completely with gibberish. I have succeeded in printing this and it is three pages, Here is a partial line printout: a.gb_ub_vb a,#gb etc. another line sample: progressmove {o%}margin-left-100% etc.  There are two and 3/4 pages of this. It has quickly disappeared, but now […]

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Issue #539: November 19–25, 2017

Q: I enjoy your articles and save many of them in a notebook file. I have two questions. Many times as I am shutting down my computer it displays a pop-up box telling me that I should leave the computer on for several updates. Who is monitoring my computer to know that I need an […]

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Issue #538: November 12–18, 2017

Q: I have an HP 360 Laptop. When purchased it was Win 8.1. I did the free Win 10 upgrade and had gone through a number of updates without problems. The latest update in the summer of 2017 has left me with a watered down Win 10 and certain programs such as Family Tree Maker […]

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Issue #537: November 5–11, 2017

Q: I have Windows 10 on a HP laptop.  Yesterday Windows did an update of development tools or something. Now the background on Edge is black rather than the white it used to be. How do I get it back to white???   As a rhetorical question…How do these MSN idiots keep their jobs? – Dale […]

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