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Issue #844: September 24-30, 2023

Q: This may not be in your wheelhouse but here goes. I used Fitbit for several years to lose weight. When I went off of it, of course, I gained. I would like to print off my food logs from 8/1/19 thru 3/9/21. I tried to do this but could not understand the downloaded file, […]

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Issue #843: September 17-23, 2023

Q: I’ve been using PCs since using MSDOS commands, and now for many years Windows. I was interested in MAC but the professional software I needed was only available for PCs. I’m now retired and decided to get my Mac; so I’m learning. I saw your article on backing up an iPhone (Geek Note: I.G.T.M. […]

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Issue #842: September 10-16, 2023

Q: I am more often than not getting “Wait or Exit Page” popups especially on Amazon and some other sites. It happens on both of my computers which one of which is under a year old. I’ve deleted browser extensions and cookies. Speed test shows 13ms ping and at least 250 mbps. Malware Bytes and […]

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Issue #841: September 3-9, 2023

Q: For my Internet travels I primarily use the Firefox or Brave browsers, occasionally Chrome, but I almost never open Edge. However, when I want to run a scan with CCleaner Free I get a “These programs need to be closed to be analyzed: Edge Chromium”. I’ll click on the offered “Close and Analyze” and […]

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Issue #840: Aug 27 – Sep 2, 2023

Q: I have a laptop HP Envy x360. It’s about 4 years old, I think. It’s been updated to Windows 11. For some reason, my shortcut icons on the home screen don’t open up as fast as they used to. I used to start up the laptop, and put the cursor on one of the […]

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Issue #839: August 20-26, 2023

Geek Note: I received a few e-mails in response to I.G.T.M. #837, August 6, 2023. A couple of them were interesting reading in light of the column, so I thought I’d share them with you. • • • Q: In today’s column, you gave instructions on removing a VPN from a Windows computer when the […]

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Issue #838: August 13-19, 2023

Q: My backup laptop is essentially identical to my current laptop except it’s 1 year older. I presently XCOPY my daily use laptop’s documents, pictures, & iTunes libraries’ folders via USB C to an external SSD, and then XCOPY them to the other laptop monthly. It’s a personal preference to NOT pay for any type […]

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Issue #837: August 6-12, 2023

Q: I own a Vizio 65″ television and installed an Amazon Firestick (3rd gen). When I attempt to connect to a streaming service, I get an error message informing me that it is being blocked by a VPN. How do I resolve this?  – David A.Fort Walton Beach, Florida A:  The way you worded your […]

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Issue #836: Jul 30 – Aug 5, 2023

Q: I have a two-year-old HP Laptop 15-dw3xxx with Windows-10.  For several months now, when I restart my computer each day (I shut down at night), my audio is muted upon startup (I finally noticed the little “x” on the volume icon in the tray). I have an external speaker plugged into the laptop for […]

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Issue #835: July 23-29, 2023

Q: About every 3 weeks my audio does not work. I have Windows 11 after Microsoft upgraded me to 11. Now audio seems to not want to work at all. Any idea what I need to do to fix this? Thanks for any help you can give me.  – Joe B.Fort Walton Beach, Florida A: […]

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