ItsGeekToMe.co

Q: This stupid computer is designating most emails I receive to be SPAM whether they are or not!! Every time it happens I go to my JUNK email lists and designate a known recipient to be a SAFE sender but it seems to do no good. Obviously the computer is using some flawed criteria to […]

Let me start today’s column by thanking the several people who contacted me after last week’s issue to tell me that the “Submit a Question” form on my website was broken!  Well duh, Geek!  No wonder you’re not getting many new questions!  In my defense, I almost never see the site as anything other than […]

Q: When editing text in documents, I used to be able to highlight text and when I typed the replacing text, the highlighted part would disappear if I stuck the Backspace key or if I just started typing the replacement text. Now when I highlight text and hit Backspace, nothing happens. If I type the […]

Q: My computer takes longer and longer to start up and shut down. I noticed that there are 73 processes running. How do I find and turn off everything that I don’t need for startup? I can’t imagine needing 73 processes running in the background! Am I wrong? Secondly, I recently downloaded something that I […]

Q: Somehow, a program called Pareto Logic was downloaded (possibly piggy-backed on another program) and installed on my laptop. I attempted to remove it, but only managed to remove part of it. Now, it pops up once a week on boot-up. Since it’s only partially there, it warns me that it cannot continue updating because […]

Q: My wife’s computer is constantly “locking up” on her when she tries to play any game on the “pogo” site. I am always doing disc clean but it doesn’t seem to her. We have the Viper Internet Security system installed and it does a deep clean three nights each week. Her computer is a […]

Q: In cleaning out closets, I came across many of those old 4″ x 4″ backup discs – many of them having grandchildren’s names tabbed on them. I am currently using Windows 8 (not my choice). Is there any way or any where I can recover the information that is on them? Thank you for […]

Q: My scheduled tasks do not run. In looking at the scheduled task, the Status is listed as “Could not start.”Last Result, “0x0.” Creator “Administrator.”  When I created the task “RUTHIE\Administrator” was the user name entered. Then I entered a password which I don’t use anywhere else. In other words, I don’t use a password […]

Q: I have a problem that is driving me batty. When I am on the internet, I am able to click on links with no problem. However, from within my e-mail or Facebook, if I click on a link, a box pops up “Internet Explorer has stopped working.” If I click on the close button, […]

Q: My computer was recently hit with Trojan.Gen2.  Any time it’s on I get a constant stream of virus alerts.  Currently using Symantec plus the standard windows firewall and full security on Explorer. Symantec says it is successfully quarantining them but they never stop coming. Running Symantec Eraser is only way I have found to […]