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Issue #343: February 16, 2014

Q:   I have an Apple IIgs which I bought about 1987 or ’88. I want to get rid of it. Would it be useful to someone, like a school, to investigate how an early computer works? Or should I just throw it out. If the latter, can I just throw it in the trash? – […]

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Issue #342: February 9, 2014

Q:   I LOVE YOUR COLUMN! I am a visitor to this area and look forward to it each week.  I am starting to get attachments that are .mime files and I am unable to open them. I get a message that there is no program associated with them. They open on my iPhone, but not […]

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Issue #341: February 2, 2014

Q:  I don’t know what happened, but I need to remove an advertisement for “Great Arcade Hits” from the left bottom screen of my PC.  I have a Dell running Windows 7 Premium, connected w/Cox and their security.  Sorry my knowhow of computers is ZERO!  This irritating item appeared about 2days ago. – I. A. […]

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Issue #340: January 26, 2014

Q:  I have an inconvenience rather than a problem, but I’m hoping I learn something computer maintenance by fixing it. I’m running Word 2002 on Windows 7. Until recently when I held the mouse on it in the Start menu a list of the documents I had used most recently was displayed and I could […]

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Issue #339: January 19, 2014

Q:  The “Systems Reinstall” feature on our Dell Dimension 2400 with Windows XP Service pack 3 has lost it’s ability to restore to a previous date about 2 weeks ago. When we initiate System Restore it still has bolded dates to choose from to reinstall and System Reinstall goes through the function but winds up […]

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Issue #338: January 12, 2014

Q:  I have a home page that I cannot get rid of. I set Bing as my home page but when I go to IE, the “aartemis portal site” opens up. Ran virus scans with Nortons and malware scans. It is still there. I can’t find it anywhere to delete it. Any ideas?  – Roger […]

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Issue #337: January 5, 2014

Q:  My computer, a Dell 3000, with Windows XP, is getting 2 Emails for everyone sent. I want to know how to stop this from happening. I know it is in the system, as I watched incoming Emails download separately and then in a few seconds, each Email was shown a second time. My computer […]

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Issue #336: December 29, 2013

Q:  Have you seen or tested the “Ad Trap” as shown on www.getadtrap.com? It looks like something that would be very popular if it is as advertised. – Johnny W. Miramar Beach, Florida A: No, I had not heard of this, but you’re absolutely right – if it does what they claim, it could be […]

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Issue #335: December 22, 2013

Q:  I was able to do this before, but now cannot. Help. I try to upload photos or documents to Facebook, but it won’t let me. A friend has started to have same problem, so it is not just me. FB replies to inquiries with, “thank you for blah, blah, blah….”. I was finally able […]

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Issue #334: December 15, 2013

Q:  This is a “Thanks, Bill” question. I cannot find a reliable way to start my Windows 8 computer in safe mode. I’ve searched but the links I get when I search are not links I trust nor do I trust the answer. Additionally, it seems all the answers are different. On the Microsoft website, […]

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