ItsGeekToMe.co

Q: No problems as of right now. My question is about software. In the past, I have been using Ascentive software: 1. Active Speed (not optimized), 2. PC Scan & Sweep (13521 junk files detected), 3. PC Scan Pro (318 errors detected), 4. Spyware Striker Pro (not scanned). My Question is multifold: with the cost […]

Q: I have a windows 8.1 laptop. Just recently the windows App Store will not open. I have tried everything I can find online and nothing seems to work. Microsoft is useless on the subject. Please help! – Marte C. Odessa, Texas  A: “Will not open” is a somewhat vague description, Marte. Perhaps that is […]

Q: In days gone by, you could view the start up files, e.g., boot.ini, config.ini, etc., to see what was loading and when. Since I am running Win7 on an HP Pavilion dv6 notebook, how can I see what and when programs are starting? The reason I ask is that I am getting a run […]

Q: How can I copy/edit a file in the Windows subdirectory in Windows 7? I need to copy two ini files to the Windows directory but get access denied. I am the administrator and know that you can choose “run as administrator” but there it no option on the Windows folder. I also needed to […]

Q: I am not very computer literate and the only thing I have ever used is Windows XP. I am intimidated by the computer and am wondering what when it becomes necessary I should get that is computer friendly? Any guidance would be appreciated. – Ocie B. Niceville, Florida A: Just when I thought I […]

  Q: With support for Win XP stopping in April, 2014, it is time to upgrade, and I prefer going to Win7 home premium, but what do I buy? Upgrade? Refurbish? Full? Retail? And what are the differences? – Pete C. Fort Walton Beach, Florida A: This is obviously a hot topic these days, since […]

Q: I have an older Compaq laptop running the soon to be obsolete Windows XP and don’t want to go to the expense of buying another machine or another windows operating system. The only things I use it for are occasionally faxing something when the recipient will not accept email, (none of my other newer […]

Q: Love your column, I have learned much from your answers. This error message recently began popping up every time I boot up my Dell desktop with windows 7. “APSDaemon.EXE SYSTEM ERROR The program can’t start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem“. I believe this has […]

Q: Just bought a new Dell window 7 computer. Would it be a good ideal to install a fixcleaer. – Zorina F. Fort Walton Beach, Florida A: That would depend on whom you ask, Zorina.  Since you’ve decided to ask me, the answer is no. I think. That is to say, it’s “no” if I […]

Q: I purchased a new Windows 8 computer to replace my Windows XP (SP3) laptop. On the laptop, I had Office 2010 installed and loved using Outlook with my Cox pop3 account. I purchased Office 365 for my new computer and it installed nicely. Love it! Except…a couple of days later, my email seemed to […]