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Q: About a year ago, I noticed I could not run any videos like “You tube” on my Dell Dimension E521.   Several sites stated  I had to download the latest version of  Adobe Flash Player.  I did this, but did not get the confirmation video that Flash Player was loaded correctly.  Note, I attempted loading […]

Q: Can you tell us a little bit about gmail?  I was thinking of changing my email from Outlook Express to gmail but I don’t know much about it..  – Nancy S. Destin, Fla A: You bet, Nancy, although it is hard to talk about Google’s Gmail and only say “a little”. Anyone who has […]

Q: I often receive emails from my friends containing photos, both embedded and as attachments, and typically have no problem viewing them.  From one person however, the embedded photos display only as blanks with a red x in the corner. These are typically forwarded messages.  This was true under Outlook in Vista and continues under […]

Q: I am unable to use Disk Defragmenter.  I open Disk Defragmenter, click on Defragment and get a message with a big red X in a grey box with a blue border:  “Disk Defragmenter has detected that chkdsk is scheduled to run on the volume (C).  Please run Chkdsk f/.”  – Diana M. Crestview, Fla […]

Q: I use XP Home Addition, and watch Windows Task Manager as the OS loads. My WTM has two windows; “CPU Usage” and “PF Usage.”, and four boxes marked; “Totals”, “Commit Charge (K)”, “Physical Memory (K)”, and Kernal Memory (K).  Could you briefly explain what each of these mean?  Thanks. – Bill S. Shalimar, Fla […]

Q: Read your column constantly and am frequently stumped by trade terminology used by geeks and non-geeks globally.  Problem is, most of these terms are foreign to me.  So, is there a dictionary that seeks to keep up with the evolution of “computer” related terminology or (more specifically, commonly used electronic devices) (not programming or […]

Q: I just purchased a new computer with Windows 7 Home premium, can I upgrade to Windows 7 professional.  The reason my Seagate 250gb Free Agent is incompatible and my dell A964 all-in-one printer is noncompatible.  I saw Microsoft has an upgrade for $89.99 home premium to professional, will this work.  – Dave B. Fort […]

Note: When porting the columns over to this website, I discovered that I had accidentally given two of them the issue number of 143.  See, this is why I need computers — to keep track of details like this! -Geek Q: Over the past few months, five separate computers in my office have suffered a total loss of […]

Q: I don’t get this “malware” you keep talking about.  Isn’t it just the same as a bug?  Why don’t these companies just fix their software?  – R. N. Santa Rosa Beach, Fla A: An interesting question, and no offense intended, but it shows a fundamental lack of understanding of what I’ve been trying to […]

Q: Whenever I close Outlook Express I get the following: “To free up disk space Outlook Express can compact messages.  This may take a few minutes.”  You then have the obligatory “Yes” and “Cancel options.  Well once I said “Yes” and it was the biggest mistake I’ve made with a compueter in a while.  I […]