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Q: Could you please help me? I use to could play DVD movies on my desktop. However,  now when i insert the disk, the dvd will not automatically open or play when i click it from the start menu. It use to run fine the past.  – Adrian W. Crestview, Fla A: Well, Adrian, there […]

Q: I have a Dell computer running Vista Home Premium and use Windows Mail recommended by Cox .  I can’t open a .doc attachment in Windows Mail. I have to save the attachment to my desk top and then it will open.  I can open .docx attachments when in Windows mail.  I have gone to […]

Q: You helped once before and I thank you. Maybe you can figure this one out.  Some time ago the task launcher quit working on my Presario with Vista home.  I get this message “Microsoft Works cannot access one or more files it needs to run. they may have been deleted or removed. try reinstalling […]

Q: I saw your last weeks column on checking/unchecking boxes in the Start-Up menu.  My question is, there are so many different boxes under this column, how do I know what I need and don’t need at start-up.  In other words, what can I uncheck or not uncheck in order to make my system run […]

Q: I enjoy your column every week and your Christmas display every year! Not trying to suck up, I really do! Every time I start up my computer, I get a dialogue box which reads “Do you want to allow the following program from an unknown publisher to make changes to your computer?” It then […]

Q: How do I get rid of those annoying pop-up ads that come up on almost every website I visit?  Second, my PC will not shut down.  Every time I shut down my computer, it automatically boots back up.  I have to manually shut it down.  I deleted a Windows program accidentally and I’m afraid […]

Q: I am considering buying a new laptop and I know it will come with Windows 7.  Does Windows 7 have the ability to partition a hard drive or do I have to get 3rd party software to accomplish the task?  If I have to get other software, what do you recommend?  I like to […]

Greetings my fellow Geeks, loyal readers, and those of you who just happened upon the column by accident!  The tankards of champagne were flowing once again this week at Geek Headquarters, as the entire It’s Geek to Me research team gathered together to celebrate the third anniversary of this humble column.  Yes, believe it or […]

Q: I have a Gateway P-7805U running Windows Vista.  I normally closed the machine and left it in a sleep mode every day.  Recently I had a problem with corrupted files which caused my machine to run slow and sometimes lock up.  With the assistance of a friend we got the machine back in working […]

Q: Up to now, my husband had his desktop about half covered with icons. One day we noticed that the whole desktop was covered with icons. Original icons were duplicated and scattered randomly, and it remains in that condition.  What could cause this, and is it the result of some malicious activity?  Should we take […]