ItsGeekToMe.co

Q: My computer was recently hit with Trojan.Gen2.  Any time it’s on I get a constant stream of virus alerts.  Currently using Symantec plus the standard windows firewall and full security on Explorer. Symantec says it is successfully quarantining them but they never stop coming. Running Symantec Eraser is only way I have found to […]

Q: I have been scanning all our paper records & files, storing them on 1 computer, and backing up the files as pdfs (some jpegs & tiffs) on an external hard drive. At some point, I would like to store them on CDs? Flashdrives? … I want reliability, security & portability (i.e. save in the […]

Q: Why is it that no matter what I try, I cannot reach any of the tinyurl links you publish? I use Cox, enter exactly what you post in the paper and all I get is the Cox error page. – Pete C. Fort Walton Beach, Florida A: Pete, if you’re reading this please note […]

Q: Are there truly any software products that can “clean the registry”, etc. which require only an initial purchase and not a continuous contract and endless pop-ups to get to buy more and more products? – Edward K. Santa Rosa Beach, Florida A:  I love questions like this one, Edward, because it’s one of those […]

Q: Computer power on, but not on the web via e-mail or browser. Can a spammer get into my computer under these conditions? I frequently have programs alert me that there is an update and I haven’t opened that program. Do programs we use send out status information without the user knowing about it? – […]

Q: Something that I downloaded has infected my computer.  My browser’s home page got changed to en.V9.com, and I keep getting all these pop-ups that I can’t get rid of. Also, whenever I try to search for something, instead of Bing, I get V9 search.  The Norton Internet Security that came with my computer has […]

For those Geeks among you who keep track of such things, you’ll surely want to know that this issue marks the end of the 6th year that I.G.T.M. has been in publication.  As always, accolades in the form of telegrams, candy, flowers, jewelry, cash donations, stocks, bonds, or real estate are gratefully accepted, and may […]

Q: I read your reply on 6/2 regarding UTube and not being able to view (I.G.T.M. #306, June 2, 2013).  I tried all the suggestions you made, but in the Control Panel I do not have a “Display” icon. I have Windows Vista. I can access tinyurl.com/d3f4bmb but cannot download because I cannot access the […]

Q: When trying to play some online games I get the message “Adobe Flashplayer Installed on PC not supported by Toshiba Media Controller Plug-In Toshiba Media Controller Plug-In Failed“.  Also sometimes the laptop won’t play u-Tube videos. I have the most current Flashplayer downloaded. Is there a fix for this problem? – Jackie B. Niceville, […]

Q: Several months ago you mentioned in your column some free Internet security.  I tried AVG Internet Security that is ending today and they want me to buy new service.  Can you give me the names of those free services? – Sylvia K. Niceville, Florida A: Most of what I have recommended in the column […]