ItsGeekToMe.co

Q:  I have an inconvenience rather than a problem, but I’m hoping I learn something computer maintenance by fixing it. I’m running Word 2002 on Windows 7. Until recently when I held the mouse on it in the Start menu a list of the documents I had used most recently was displayed and I could […]

Q:  The “Systems Reinstall” feature on our Dell Dimension 2400 with Windows XP Service pack 3 has lost it’s ability to restore to a previous date about 2 weeks ago. When we initiate System Restore it still has bolded dates to choose from to reinstall and System Reinstall goes through the function but winds up […]

Q:  I have a home page that I cannot get rid of. I set Bing as my home page but when I go to IE, the “aartemis portal site” opens up. Ran virus scans with Nortons and malware scans. It is still there. I can’t find it anywhere to delete it. Any ideas?  – Roger […]

Q:  My computer, a Dell 3000, with Windows XP, is getting 2 Emails for everyone sent. I want to know how to stop this from happening. I know it is in the system, as I watched incoming Emails download separately and then in a few seconds, each Email was shown a second time. My computer […]

Q:  Have you seen or tested the “Ad Trap” as shown on www.getadtrap.com? It looks like something that would be very popular if it is as advertised. – Johnny W. Miramar Beach, Florida A: No, I had not heard of this, but you’re absolutely right – if it does what they claim, it could be […]

Q:  I was able to do this before, but now cannot. Help. I try to upload photos or documents to Facebook, but it won’t let me. A friend has started to have same problem, so it is not just me. FB replies to inquiries with, “thank you for blah, blah, blah….”. I was finally able […]

Q:  This is a “Thanks, Bill” question. I cannot find a reliable way to start my Windows 8 computer in safe mode. I’ve searched but the links I get when I search are not links I trust nor do I trust the answer. Additionally, it seems all the answers are different. On the Microsoft website, […]

Q:  Awhile back you did a column about not running a PC as Administrator. I set up a user account. Is there an easy way to set up the software for the user as I had it as the administrator – Internet Explorer, Google, Chrome, Outlook, etc? – Terry P. Fort Walton Beach, Florida A: […]

Q: I have similar problems as the vgrabber issue in a recent column (Issue #328, November 3, 2013) and I tried what you suggested for the chrome user and it did not work.  Is there a difference in Google Chrome?  My computer has windows xp running internet explorer 8.I had Firefox and it quit working […]

Q: My computer had some kind of glitch that happened a year ago. The main symptoms were: The computer ran slower for most tasks, The focus would jump from my window to another window seemingly at random times. It seemed “jittery” a lot where it would sometimes quiver between one window and another. That was […]