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Issue #452: March 20–26, 2016

Q: I am unable to download Windows 10. Even thought Microsoft keeps asking me to update every time I try I get “Windows 10 couldn’t be installed” “Error found Code 80070005”. Looking at my update history I see, upgrade to Windows 10 Pro, version 1511, 10586, Security Update for Microsoft Visual C ++ 2008 Service […]

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Issue #451: March 13–19, 2016

Q: I am receiving what I think is malware on my desktop in a blue box “SPORTHDWALL.COM” and I can’t delete it. Tried a few free malware sites but nothing has worked. – Tony C. Navarre, Florida A: Reading your question, Tony, I would have sworn that was a carelessly typed URL, and you meant […]

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Issue #450: March 6–12, 2016

Q: I have a Samsung Pro 9000 Tablet which works great except for one thing. It will not open attachments sent from the new iPhones. Attachments sent from other devices work fine. Has there been a change in how the attachments are sent from iPhones? Most of the attachments that have failed are small attachments […]

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Issue #449: February 28 – March 5, 2016

Q: I have lots of links pinned to taskbar – programs such as Excel and FireFox. I upgraded to Windows 10 because my grandson came to visit and he is a computer pro for a school district, and found it very difficult to pin links to start menu and impossible to pin to taskbar programs, […]

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Issue #448: February 21–27, 2016

Q: I updated my laptop from Windows 7 (loved it) to Windows 10 (hate it). Can I revert to Win 7? If so, how? Thank you! – Linda M.Fort Walton Beach, Florida A:  There are a couple of options for going back, Linda.  Assuming you upgraded and didn’t perform a clean install of Win 10, […]

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Issue #447: February 14–20, 2016

Q:  I started programming when we used punch cards and tape drives as big as coffins and a 10K storage filled an 8×10 room. I now have a Golf GPS watch that holds 30,000 golf courses. I have been enjoying your dry humor and knowledge of all things Geek for a number of years. I […]

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Issue #446: February 7–13, 2016

Geek Note: It was my pleasure to spend some face-to-face time with my fellow Geeks this past Saturday at the Northwest Florida Association of Computer Users Groups’ annual Tech Expo.  Today’s column contains answers to some issues that I wasn’t able to answer during my live Q&A session.    Q: Something called “DriverUpdate” has been […]

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Issue #445: January 31– February 6, 2016

Q: I have a warranty with Wal-Mart but it’s been such a hassle to use it that I may just go ahead and pay someone. For no apparent reason that I know of I can no longer put in my password. It hangs up every time. The Asus warranty said it sounds like software and […]

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Issue #444: January 24–30, 2016

Q: Can my Dell Vista Home Basic desktop computer be upgraded to Windows 10? I have updated my laptop, but the Vista is a little older. I’ve spent hours trying to find how to get on the list for upgrade and fixing driver issues, but if I can’t upgrade, I’ll just stop. Frustrating. – Diane […]

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Issue #443: January 17–23, 2016

Q: I am running Windows 7 on an HP Pavilion notebook and at times my processor and fan run like crazy. The task manager revealed that I was running at 100% CPU usage with half of that devoted to one program– something called “CLMLSvc.exe”. I did an internet search and saw a very vague explanation […]

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