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December, 2017

Issue #545: December 31, 2017 – January 6, 2018

Q: I have a HP laptop with Win 10. Somehow I got into the Administrator mode and cannot get out. Even if I sign on normally, it wants the admin password for everything. I keep records of passwords but none of these seem to work. I cannot even restore to factory specs. Any suggestions? – […]

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Issue #544: December 24–30, 2017

Merry Christmas my fellow Geeks and Geek wanna-bes!  I hope you and everyone in your little corner of the world find peace, love, and contentment as we celebrate this joyous season.  What’s that?  You say you’re getting a new computer for Christmas, and you want to start things off on the right foot?  Well then […]

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Issue #543: December 17–23, 2017

Q: I have Windows 10 on a 2016 HP Laptop.  The lettering and slide to lower or raise the page , lettering in my mail, as well as other features are mostly in light blue and I’m 85 and have a hard time seeing them. Can they be changed to black? – Richard N. Fort […]

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Issue #542: December 10–16, 2017

Q: It’s been a while, but this digitally challenged senior citizen needs your wise counsel again. I’ve been very diligent in following your instructions about not clicking on suspicious things, but I was totally duped two days ago. I got a “secured google document” from a friend. I don’t do google docs, so I downloaded […]

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Issue #541: December 3–9, 2017

Q: In Firefox, every time I put a term in Google’s search bar and hit enter, the results that return are always, YAHOO! atop the right corner. Yahoo is not in my short list of search engines. When I use Chrome, same search term, the results are completely different and Google’s logo appears top-left of […]

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