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Q: In days gone by, you could view the start up files, e.g., boot.ini, config.ini, etc., to see what was loading and when. Since I am running Win7 on an HP Pavilion dv6 notebook, how can I see what and when programs are starting? The reason I ask is that I am getting a run […]

Q: How can I copy/edit a file in the Windows subdirectory in Windows 7? I need to copy two ini files to the Windows directory but get access denied. I am the administrator and know that you can choose “run as administrator” but there it no option on the Windows folder. I also needed to […]

Q: I am not very computer literate and the only thing I have ever used is Windows XP. I am intimidated by the computer and am wondering what when it becomes necessary I should get that is computer friendly? Any guidance would be appreciated. – Ocie B. Niceville, Florida A: Just when I thought I […]

  Q: With support for Win XP stopping in April, 2014, it is time to upgrade, and I prefer going to Win7 home premium, but what do I buy? Upgrade? Refurbish? Full? Retail? And what are the differences? – Pete C. Fort Walton Beach, Florida A: This is obviously a hot topic these days, since […]