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Q: I have an older Compaq laptop running the soon to be obsolete Windows XP and don’t want to go to the expense of buying another machine or another windows operating system. The only things I use it for are occasionally faxing something when the recipient will not accept email, (none of my other newer […]

Q: Love your column, I have learned much from your answers. This error message recently began popping up every time I boot up my Dell desktop with windows 7. “APSDaemon.EXE SYSTEM ERROR The program can’t start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem“. I believe this has […]

Q: Just bought a new Dell window 7 computer. Would it be a good ideal to install a fixcleaer. – Zorina F. Fort Walton Beach, Florida A: That would depend on whom you ask, Zorina.  Since you’ve decided to ask me, the answer is no. I think. That is to say, it’s “no” if I […]

Q: I purchased a new Windows 8 computer to replace my Windows XP (SP3) laptop. On the laptop, I had Office 2010 installed and loved using Outlook with my Cox pop3 account. I purchased Office 365 for my new computer and it installed nicely. Love it! Except…a couple of days later, my email seemed to […]