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Q: I have used Cox for email since they first started in 2000, with really no problems. On one particular day I could no longer send email, but could receive email correctly using Thunderbird. I then started to use Outlook, and could send email for just over a week. Tried all of the settings, they […]

Q: Chief Geek, I have computer/internet service from Cox Comm. I called Cox tech service about difficulty accessing my newly established Webmail account. Had difficulty understanding instructions, Tech took control my computer, eventually was told I had serious problems concerning “Foreign Addresses” and they were going to connect me to online Microsoft to address the […]

Q: Recently Regcore Pro somehow installed on my computer. I removed it using the uninstall program. It does not show up in the programs, however almost daily it will pop up and run. Is there a way to completely get rid of this problem? – Larry H. Laurel Hill, Florida A: I’m pretty sure you […]

Q:  Within my temporary internet files folder (IE 8) resides a pesky group of cookies that simply will NOT be deleted, leaving me feeling somewhat defeated.  I’ve gone the tools, internet options route, the “delete all cookies” route, and even tried safe mode but safe mode doesn’t even allow me to navigate to this folder.  […]

Q:  With my computer on, modem on, but not in any web based program active, can a spammer or hacker still get into my computer? Few days back, I had a popup stating that I was being watched by two people. Have Skype with camera that would show me in front of the computer, but […]