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Q: Lately my computer quite often is showing the BSOD. A screen comes up very briefly giving a message which, at the bottom shows memory dump. My question; is there a way to slow down this screen before going away so as to read the information, or is there a way of going into some […]

Q: Recently everything on my computer will halt for a few seconds as it’s Not Responding. It used to happen only occasionally, but now every few minutes no matter what I am doing: word processing, surfing the web, e-mailing, playing games.  What could cause this and how can I get rid of it?  I have […]

Q: Two Questions: 1st one – I have seen several ads on TV about companies that will ‘back up’ your files and/or Run scans on your PC to ‘clean’ it…are these offers “valid”? Can these companies do a creditable job and do they then have access to your computer files? 2nd Question – I would […]

Q: EVERY day the free space on my hard drive goes down by ABOUT 1.5 to 2.0 GB. I am not knowingly putting anything new on the drive. It seems to happen mainly overnight each day.  Out of a 150 GB hard drive I have less than 30 GB remaining and it continues to decline […]

Q: Dear Mr. Geek; I enjoy your column and read it weekly. Thanks for your help to the community. My computer would not boot and I did a partial install of Windows XP SP2. I thought I lost everything but I found my pictures and tax files were still there.  I lost music, programs, printer […]