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Q: I have a Gateway laptop that’s only about a year old that I’d like to give to my son for Christmas.  Before I give it to him, I’d like to remove all my personal files and customizations from it.  Is there an easy way to do that?  – Angela S. Holt, FL A: There […]

Q: I have the Cox McAfee Security Center on my computer running Windows XP and when I have the control panel open, a screen pops up saying I having a new version of Microsoft Script Editor and do I want to use it.  If I say no, it constantly pops up until I close the […]

Q: If you have the preview pane open on Outlook Express, does the e-mail consider it read (thus opening attachments) if it is previewed?  I seem to remember Express had that issue back in the mid-90s (we got hit with a virus in Spain because the message was previewed), but I am unsure if Microsoft […]

It’s Apple week, Readers!  Special Geek thanks to Jeff Langston, and Quantum Computer Solutions for the answers to this week’s Mac and Apple questions.  You can reach Jeff, or his partner Mike Boretsky directly at 850-424-3306. Q: Why do I have to reset the nvram on my Mac after I plug in a firewire camcorder […]

Q: I have a genealogy program on my desktop.  It is “Family Tree Maker”.  I use it a lot and have over 1000 people keyed into it.  I now have a Gateway laptop.  I am trying to transfer my “Family Tree Maker” from the desktop to the laptop.  I want to be able to use […]