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Q: I have a student who needs to set up wireless access in a new apartment. This would be used by two people, for school, movies and light gaming. I have two questions. We can get a cable modem with wireless from our Internet Service Provider. My experience (years ago) was that the wireless that […]

Q: I have a 2021 Gateway solid state drive laptop. I was using it to stream to my TV with a HDMI cable. Somehow my computer became really slow and then unresponsive. I disconnected the cable, but that didn’t help. I had to perform a recovery using my external backup drive. Which brings up another […]

Q: I have my own domain that I use for email. On my Android phone, I get my email, but the Outlook 365 calendar does not sync with the phone and I have to use a third-party app to accomplish this. Is there a way to have the Outlook calendar sync with my phone natively? […]

Q: Last year when I was in the hospital for an operation, my wife bought me a Chromebook to use. It connected easily to free wi-fi there, and I was able to browse the Internet, get email, etc. When I got home, I was unable to connect to my home wi-fi. The error message was […]

Q: At my age, 78, I have been through the history you described in your article today, Feb. 19 (Geek Note: I.G.T.M Issue #760, February 13-19, 2022).  I have a suggestion and a question in addition. I believe users would be wise to wait, rather than immediately accept the offer of an OS upgrade.  Let […]

Q: My Microsoft Surface Pro 4 with Windows 10 Home and Student, and always kept updated, has been reliable, although the learning curve has been steep. The screen has begun intermittently displaying a flashing image in the bottom half of the very bottom (task?) bar that appears to mirror the top half of the very […]

Q: I’m a Solitaire junkie and have a wonderful game on my Windows 7 laptop. However, this 11 year old laptop is about to die and I wondered if I could transfer the game to my windows 10 laptop? I’d love to be able to put this game on my MacBook Air but I don’t […]

Q: I recently replaced the mother board, CPU, and memory in my computer and am now being told to activate windows. Is there a way of doing this without having to load a new copy of windows thereby having to reload all the programs I use? I started with Windows 7 and loaded the free […]

Q: I would appreciate your thoughts and any suggestions about Windows 11. I am working off of a 2020 Dell Inspiron laptop. I keep getting offers to switch from Windows 10 to 11. – Patrick F.Odessa, Texas A:  Well, Patrick, if there is some specific information you are seeking, then I must admit, I didn’t […]

Q:  My computer is no longer recognizing my DVD drive.  It has a built-in DVD drive and I also tried to connect an external drive. It recognizes neither one when I use Windows Explorer to search for the drive.  When I start the computer, I get a message from Windows Explorer in the bottom right. […]