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Q: Is there a way that my daughter (who has a brand new Apple laptop) can continue to open the PPS, Word, W Media player things we used to share before her Windows laptop expired?  – Claudette M. Fort Walton Beach, Fla A: Sure, Claudette.  There is a version of MS Office available that runs […]

Q: I have recently developed a problem with the small info box that comes up when you put the cursor over a picture or headline. The first one that comes up follows me from page to page and comes up regardless of were I stop the cursor. I’m not sure what the official name for […]

Q: On my laptop I have two operating systems.  Vista Home Premium 64bit came with the computer and Windows XP was then installed, with the help of VMware Server.  This was necessary to support an application which I use that currently does not operate on 64bit.  My question is this – When a Restore Point […]

Q: Have a Bible program on an old WIN 98 machine that I really like. The upgrades don’t have the same features as the older version. It won’t run on my Vostro 200 WIN XP SP3 computer. Would like to install the drive with the program on it in my WIN XP computer as a […]

Q: I am having trouble viewing .wmv and other video files sent to me by email or otherwise downloaded from the internet.  Prior to a short time ago, I had no trouble viewing the files, but now I can hear the audio but the video is just a black screen. I am using an HP […]

Q: We have a std Dell 4550 tower. Running Windows XP we recently bought a new Dell monitor (22′ diag.) and the associated video card that we needed (I believe it’s a Radnor?).  Anyway somewhere, somehow I’ve set the display screen, skin, theme, background whatever you call it to basically white…. And with that I […]

Q:  I recently got a new Acer Aspire Timeline 5810T laptop.  It’s got an Intel Core 2 Solo CPU, 4 GB of RAM, and Visa OS.  I prefer to Hibernate my computer rather than shut it down, but I cannot find Hibernate anywhere on the new computer’s Start menu.  I’ve looked at the system’s Power […]

Q: Is there an email client that I can run so I can download (pop) email from the various servers I use and then access the emails from another computer on my home network?  My primary ISP account limits my storage so I would prefer to download the mail. – Terry P. Fort Walton Beach, […]

Q: Since a Windows update last week, I’ve been receiving the following message on my desktop on each start: “To free up disk space, Outlook Express can compact messages. This may take a few minutes.” I have been canceling the messages since never use Outlook Express. Also, with info from one of your previous columns, […]

Q: To take advantage of the “ReadyBoost” feature f Windows Vista Home Premium, I purchased an 8MB USB Drive for my Dell Inspiron Desktop Computer.  The USB drive package stated that it was Windows Vista Approved and “Read Boost” enabled. After installing the USB drive, I went to the properties window for the device and […]