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As I put fingers to keyboard to write this last column of 2016, I want to pause for a moment and say “thanks” to the many readers who have expressed their appreciation and support for the column in the past year. Make no mistake, I’ve also heard from a vocal minority who have absolutely no […]

Q: I have two laptops. Laptop #2 is a Toshiba. I am giving it to my daughter. Windows 10 has been downloaded and kept updated. Here’s one problem that Cox is unable to solve. I have gone on line for a chat, called 4 times, eventually being transferred to a special technician and still no […]

Q: I have Windows 10 and I keep getting an error code 43. Is there some fix for this that is safe or is this just a hoax? The error code comes up mostly when I am in my email. It says I can download a fix for my computer – Sharon R. City Withheld, […]

Q: I too use Vista and there’s a point that I would appreciate clarification on before I dump this PC. I am 83 years old and that says it all about my computer knowledge. I also use the PC for printing puzzles for my wife and I, e-mail and the occasional mail order. I was […]

Q: My Win 7 system recently began to hang when I attempt to load/install updates. Last night when I selected shutdown, it said it would shutdown after updating. Sounded good. It downloaded one of 8 updates and shutdown. This morning upon start up it showed the update processing before allowing me to log on. Then […]

Q: I was wondering if I made the change from a Windows PC to a Mac how difficult it would be for me to recover and access my files such as word, excel, powerpoint and outlook mail. – John S. Niceville, Florida A:  Like so many questions that I get asked, there is no one […]

Q: Ever since I upgraded to Win10, I am forced to change the password for the administrator account periodically. I use the standard account almost all the time, several times a day. Occasionally, something asks for administrator privilege, and when I try to do so it says my administrator account password has expired and must […]

This is the second half of a 2-part issue discussing the large scale cyber-attack that occurred on October 21, 2016. If you missed part one, it is available on my website at ItsGeekToMe.co/columns/Issue-484. As I told you last week, achieving the data rate of over a terabyte/second that was used to take down Dyn would […]

I’m going to take a break from answering reader questions this week to explain the hows and whys of the recent large scale cyber-attack that affected east-coast United States users of some of the largest sites on the worldwide web. I’ve received a lot of e-mail recently that leads me to believe that even you, […]

Q: In answering a question recently (I.G.T.M. #474, August 21-27, 2016), you told the questioner that he should replace the Windows Vista operating system. Your comment seemed to imply that there was a security issue. I too have Windows Vista in my computer (a Gateway lap top). I would appreciate a few word concerning the […]