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Q: My CAD program is Ashlar-Vellum’s Graphite V10. All my generated cad files have had the icon change from the Graphite icon to the Acrobat Reader icon, but the file trailer has remained correct – .vc6. I can open files from the CAD program but if I try to double-click from Explore, the file tries […]

Q: Thanks for all the great advice through the years. I have been reading since you started the column. This is not really a technical question but I am hoping you have some guidance. I just recently purchased a new HP Omen with Windows 10 installed and have successfully made the transition from the old […]

Q: My WiFi works perfectly. When I have visitors, they often ask to use it. I don’t mind them doing that, but I don’t remember the WiFi password. My computer obviously “knows” it because it connects automatically whenever I power it (the computer up). Is there some way to find where the password is stored […]

It’s a week of celebrations here at Geek Central.  Why?  Well, it’s the column’s birthday again!  Of course, this isn’t just any birthday.  It’s one of those birthday numbers that ends in a big, round digit that makes it seem that much more special than the others.  Personally, I’m more than a bit surprised, but […]

Q: I’m always getting pop-ups regarding “updating my drivers”. I don’t know if there is really a problem with them or not. How would I know if my drivers have a problem? My PC is working fine. I have a Toshiba Laptop running windows 7. Please advise. – Teresa F. Odessa, Texas A:  Hello, Texas!  […]

Q: I enjoy your column and read it every Saturday. Your Geek Lights are fantastic as well. The motherboard in my laptop died of old age and I successfully replaced it myself with a new, not refurbished, motherboard. However, I’m not sure if that relates to the problem I’ve had which started a couple weeks […]

Q: Good afternoon. It has been awhile since I have bothered you. I now have a new problem.  I keep getting a pop up with the warning; “Shockwave Flash has quit working.”  I have uninstalled and re-downloaded both Adobe Flash Player and Shockwave Player. I still get the problem and the browser hangs up.   I […]

Q: I have some digital pictures that I want to use on a website. Before I publish them, I want to remove the embedded location information from them. The pictures are on a Windows 10 computer. Can you tell me how to make the pictures safe for publication? – Carl H. Baker, Florida A: I […]

Q: Thanks for replying reference missing icons on desktop (I.G.T.M. Issue #511, May 7, 2017). I discovered another way to find them. However, I’m still having a problem scanning. I have a Canon MG3200. I go to Explorer, Control Panel, Hardware, Devices/Printers, then click on the picture of the Canon. When I then click on […]

Q: I have an HP laptop Omen with Windows 10 version1607 installed. It froze up (had a black screen). I waited 10 minutes and powered it down. I ran System Restore to go back to an earlier date, and it failed with the error System Restore failed while Restoring the directory from the restore point. […]