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Issue #840: Aug 27 – Sep 2, 2023

Q: I have a laptop HP Envy x360. It’s about 4 years old, I think. It’s been updated to Windows 11. For some reason, my shortcut icons on the home screen don’t open up as fast as they used to. I used to start up the laptop, and put the cursor on one of the […]

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Issue #839: August 20-26, 2023

Geek Note: I received a few e-mails in response to I.G.T.M. #837, August 6, 2023. A couple of them were interesting reading in light of the column, so I thought I’d share them with you. • • • Q: In today’s column, you gave instructions on removing a VPN from a Windows computer when the […]

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Issue #838: August 13-19, 2023

Q: My backup laptop is essentially identical to my current laptop except it’s 1 year older. I presently XCOPY my daily use laptop’s documents, pictures, & iTunes libraries’ folders via USB C to an external SSD, and then XCOPY them to the other laptop monthly. It’s a personal preference to NOT pay for any type […]

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Issue #837: August 6-12, 2023

Q: I own a Vizio 65″ television and installed an Amazon Firestick (3rd gen). When I attempt to connect to a streaming service, I get an error message informing me that it is being blocked by a VPN. How do I resolve this?  – David A.Fort Walton Beach, Florida A:  The way you worded your […]

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Issue #836: Jul 30 – Aug 5, 2023

Q: I have a two-year-old HP Laptop 15-dw3xxx with Windows-10.  For several months now, when I restart my computer each day (I shut down at night), my audio is muted upon startup (I finally noticed the little “x” on the volume icon in the tray). I have an external speaker plugged into the laptop for […]

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Issue #835: July 23-29, 2023

Q: About every 3 weeks my audio does not work. I have Windows 11 after Microsoft upgraded me to 11. Now audio seems to not want to work at all. Any idea what I need to do to fix this? Thanks for any help you can give me.  – Joe B.Fort Walton Beach, Florida A: […]

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Issue #834: July 16-22, 2023

Q: I recently converted from an SSD main drive with a HHD backup to an NVMe main drive and replacing HHD with the SSD which is used as a backup drive. The problem is that when I search the NVMe drive (C drive) it only gives results from the SSD (F drive). In the Settings […]

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Issue #833: July 9-15, 2023

Q: Why is it so hard to upgrade my Gigabyte based system to Win11? I like to think I’m fairly competent with computers. I started using Windows when it was 3.1 and I’ve seen some things along the way but this is ridiculous. I’ve run through the “process” many times. I cannot get the change […]

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Issue #832: July 2-8, 2023

Q: I am using Microsoft Edge and Gmail. I am having two problems. 1. I am not able to extract a document or photo from my files to send via email. When I select (share), the Microsoft mail logo pops up not my Gmail account. 2. I occasionally wish to forward via Gmail, an article […]

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Issue #831: Jun 25 – Jul 1, 2023

Q: Currently, I am using a locally installed version of QuickBooks 2016, which I purchased several years ago and have run on several laptops and versions of Windows for accounting of two rental properties. I now use a Microsoft Surface Pro, which stores info locally and allows me to transfer info to my accountant for […]

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