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Issue #659: March 8-14, 2020

Q: We just got a brand new laptop. Due to vision requirements, we also got a large monitor. Everything is hooked up and works BUT–when we go to view videos (not streaming) that are imbedded in a website, they will play for a short period and then freeze. The whole thing freezes so you have […]

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Issue #658: March 1-7, 2020

Q: I want to thank you for all the work you do helping people with their problems.  My tablet runs slow. Rebooting helps for a little while, but does not last. When I check the task manager it shows the task manager using over 40% of the PC. Is this correct? – Dale A.Forest Lake, […]

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Issue #657: February 23-29, 2020

Q: Who can I get to reset my business computer and reinstall Windows 10 Pro?  – Don N.Niceville, Florida A:  As a rule, I don’t recommend or endorse specific brands or providers, Don.  However, as with most information these days, a list of computer repair places is as close as the web browser of your […]

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Issue #656: February 16-22, 2020

Q: I have an iPhone. Just had to upgrade from a 4 year old, Verizon, 6 S Plus because the internal speaker was broken and all my calls had to be on speaker phone.  I tried several reset type things before making the purchase.  Sadly some of my contacts didn’t come over despite careful verification […]

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Issue #655: February 9-15, 2020

Q: I read in one of your recent columns that in the past you have recommended that we don’t run our systems in administrator mode.  I must have missed that issue, because I always use an account with administrator privileges on my computers.  Can you please re-explain your position on running in administrator mode?  – […]

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Issue #654: February 2-8, 2020

Q: We have a Dell Inspiron 15 laptop that developed an annoying problem. Every three seconds or so, the mouse cursor and keyboard will delay (lag) for a second or two. In other applications, the “system busy wheel” will also stutter. This has happened once before after a Windows 10 update. We rolled back to […]

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Issue #653: January 26 – Feb 1, 2020

Q: I imagine that you’ve covered this before and would appreciate a refresher on how to reduce “SPAM” calls and texts.  Many people received new phones this season and may also appreciate such tips. – Kelly H.Destin, Florida A: Indeed I have covered techniques for dealing with SPAM e-mail in past issues.  Nevertheless, it’s such […]

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Issue #652: January 19-25, 2020

Back in November of last year, I took advantage of the “Black Friday” prices and snagged a nice new laptop.  Aside from doubling my old system’s RAM to 16 gigs, it also came configured with dual drives – one SDD for fast booting, and a 1 terabyte drive for data storage.  Unfortunately, the out-of-the-box configuration […]

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Issue #651: January 12-18, 2020

Q: What’s the best long-term storage solution on the market at a price most folks can afford? I use an external hard drive after having problems with DVDs. I hear the new solid-state drives are not as reliable as originally thought. – Del S.Fort Walton Beach, Florida A: I’m going to go ahead and offer […]

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Issue #650: January 5-11, 2020

Q: I tried to implement the “God Tools” (I.G.T.M. #647, Dec 15, 2019) and it didn’t work. Came across some notes in Wikipedia that MS had broken this in Windows 10. You may want to advise your readers. – Dwight F.Niceville, Florida A: I’ve implemented God Mode on several Windows 10 machines, Dwight, and it […]

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