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Q: Last year when I was in the hospital for an operation, my wife bought me a Chromebook to use. It connected easily to free wi-fi there, and I was able to browse the Internet, get email, etc. When I got home, I was unable to connect to my home wi-fi. The error message was […]

Q: At my age, 78, I have been through the history you described in your article today, Feb. 19 (Geek Note: I.G.T.M Issue #760, February 13-19, 2022).  I have a suggestion and a question in addition. I believe users would be wise to wait, rather than immediately accept the offer of an OS upgrade.  Let […]

Q: My Microsoft Surface Pro 4 with Windows 10 Home and Student, and always kept updated, has been reliable, although the learning curve has been steep. The screen has begun intermittently displaying a flashing image in the bottom half of the very bottom (task?) bar that appears to mirror the top half of the very […]

Q: I’m a Solitaire junkie and have a wonderful game on my Windows 7 laptop. However, this 11 year old laptop is about to die and I wondered if I could transfer the game to my windows 10 laptop? I’d love to be able to put this game on my MacBook Air but I don’t […]

Q: I recently replaced the mother board, CPU, and memory in my computer and am now being told to activate windows. Is there a way of doing this without having to load a new copy of windows thereby having to reload all the programs I use? I started with Windows 7 and loaded the free […]

Q: I would appreciate your thoughts and any suggestions about Windows 11. I am working off of a 2020 Dell Inspiron laptop. I keep getting offers to switch from Windows 10 to 11. – Patrick F.Odessa, Texas A:  Well, Patrick, if there is some specific information you are seeking, then I must admit, I didn’t […]

Q:  My computer is no longer recognizing my DVD drive.  It has a built-in DVD drive and I also tried to connect an external drive. It recognizes neither one when I use Windows Explorer to search for the drive.  When I start the computer, I get a message from Windows Explorer in the bottom right. […]

Q: After a recent update on my iPhone 12 I started getting numerous junk e-mails messages in my Gmail account on my iPhone. They do go to my Junk folder, but then I have to delete the messages there and then go to Trash folder to delete them again. I’ve tried blocking them but there […]

Q: I’ve been looking at new TVs and am thoroughly confused. What are the main pros and cons of the various types: Crystal UHD, Nano Cell, OLED, QLED and New QLED.  – Joseph B.Fort Walton Beach, Florida A:  I’m not a bit surprised at your confusion, Joseph.  I haven’t seen so many acronyms in one […]

Q: In reference to issue #748 (Geek Note: I.G.T.M. #748, November 21, 2021) I have two legitimate, activated copies of Windows 10 that are loaded on different computers. Is there any way to obtain the Product Key that was used to activate the O/S? – Joseph B.Fort Walton Beach, Florida A:  Ah, the venerable Windows […]