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Issue #584: Sept 30 – Oct 6, 2018

Q: With the latest Windows 10 update, Photoshop Elements 14 is not allowing me save my edited photos. I get the following message.  “Could not save as [filename] because there is not enough memory (RAM).”  I had no problems until the latest update. I went online and found that a lot of people are having […]

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Issue #583: September 23-29, 2018

Q: Had a loud ad crash my Outlook account. It could not be deleted. Kept flashing, saying I had a virus and had to call Microsoft. I was unable to delete it or exit Microsoft Edge.   I finally had to go to Task Manager and exit Edge.  Now I cannot get into Outlook. Here is […]

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Issue #582: September 16-22, 2018

Q: In a recent column (Geek Note: I.G.T.M. #575, July 29, 2018) you replied to question concerning leaving computer on 24/7. I have done this for many years without a problem, but recently when return to wake up my system (as monitor goes to sleep after a period of time) the system will not boot […]

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Issue #581: September 9-15, 2018

Q: My Win 7 computer has suddenly started acting up. After the system first boots up, when I click on an icon or any item on a menu, the icon flashes but the program doesn’t start. If I go into Task Manager and then just exit it, and do nothing else, the programs will start […]

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Issue #580: September 2-8, 2018

Q: I’m getting numerous extremely vulgar emails from someone I’ve never heard of and then getting requests from others I’ve never heard of to remove them from my contact list and threatening to report me. None of these people are in my contact list so I’m not replying as I fear it is just a […]

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Issue #579: Aug 26 – Sept 1, 2018

Geek Note: Back in June, I published a question from Spouse Peripheral about the wisdom of letting browsers store passwords when logging on to secure websites such as banks or credit card sites.  This has been a rather hot topic ever since, and has generated a litany of follow-up questions, all of which are picking […]

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Issue #578: August 19-25, 2018

Q: When typing in Office Home & Student Word and Excel programs, the screen will suddenly go “gray” and freeze; this has happened before I had Office H&S when I had Office 365 it happened too. I will do a Ctrl+Alt+Delete and bring up Task Manager but I must do this several times before Task […]

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Issue #577: August 12-18, 2018

Q: Just looked at a Feb 23, 2014 issue (Geek Note: I.G.T.M. #344) that I had saved re: Printer compatibility with Windows 8, 8.1.  Now that we are up to Windows 10, is there a similar fix to incompatibility with my Canon MP240? This is a printer that I use occasionally at a vacation home […]

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Issue #576: August 5-11, 2018

Q: I have an HP desktop PC and an Apple iPad. When I send or reply to an email from the desktop the name “Susan” appears before my e-mail address. It should say “Shirley”. When I send or reply from my iPad the name does say “Shirley”. I have contacted HP and my COX server […]

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Issue #575: July 29 – August 4, 2018

Q: Would you please discuss the pros and cons of leaving one’s computers and wireless systems on 24/7 versus turning them off at night? Also, I have determined that my wireless can be accessed from the street. What is the best way to limit one’s wireless area? – Walt R. Niceville, Florida A:  Sure, Walt, […]

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