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Issue #542: December 10–16, 2017

Q: It’s been a while, but this digitally challenged senior citizen needs your wise counsel again. I’ve been very diligent in following your instructions about not clicking on suspicious things, but I was totally duped two days ago. I got a “secured google document” from a friend. I don’t do google docs, so I downloaded […]

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Issue #541: December 3–9, 2017

Q: In Firefox, every time I put a term in Google’s search bar and hit enter, the results that return are always, YAHOO! atop the right corner. Yahoo is not in my short list of search engines. When I use Chrome, same search term, the results are completely different and Google’s logo appears top-left of […]

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Issue #540: November 26 – December 2, 2017

Q: Whenever I open my computer my screen is filled partially or completely with gibberish. I have succeeded in printing this and it is three pages, Here is a partial line printout: a.gb_ub_vb a,#gb etc. another line sample: progressmove {o%}margin-left-100% etc.  There are two and 3/4 pages of this. It has quickly disappeared, but now […]

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Issue #539: November 19–25, 2017

Q: I enjoy your articles and save many of them in a notebook file. I have two questions. Many times as I am shutting down my computer it displays a pop-up box telling me that I should leave the computer on for several updates. Who is monitoring my computer to know that I need an […]

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Issue #538: November 12–18, 2017

Q: I have an HP 360 Laptop. When purchased it was Win 8.1. I did the free Win 10 upgrade and had gone through a number of updates without problems. The latest update in the summer of 2017 has left me with a watered down Win 10 and certain programs such as Family Tree Maker […]

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Issue #537: November 5–11, 2017

Q: I have Windows 10 on a HP laptop.  Yesterday Windows did an update of development tools or something. Now the background on Edge is black rather than the white it used to be. How do I get it back to white???   As a rhetorical question…How do these MSN idiots keep their jobs? – Dale […]

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Issue #536: October 29 – November 4, 2017

Q: More comment than question. NOT everything Microsoft (Bill Gates) does is evil. With respect to the recent printer issue (I.G.T.M. Issue #532, Oct 1, 2017), would not the printer’s website have been a place to look for Windows 10 drivers? Also, my latest experience w/MS: Tonight I had occasion to have to reinstall Flight […]

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Issue #535: October 22-28, 2017

Q: After a recent Windows update, my HP desktop running Win 10 no longer automatically goes in sleep mode as scheduled. I have checked power settings, and tried different ones including factory, all to no avail. Using the power icon I can manually get into sleep mode. Got confused looking at the CMD options. – […]

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Issue #534: October 15-21, 2017

Q: My Win 10 computer is no longer able to connect to my private network to download windows updates, and connect to network for IE11 or Edge.  The private network consists of primary XP computer direct to router connected wireless to computers XP Pro and Win 10 computers. No problems until mid-July when attempting to […]

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Issue #533: October 8-14, 2017

Q: I’m 99.9% certain that an ex-friend has “invaded” my confuser and has somehow stopped my emails from reaching the place I’ve sent them to.  This person was a long time co-worker and friend. At the start of the recent elections he became hostile to anyone that did not agree with him, so he used […]

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