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Issue #524: August 6-12, 2017

Q: Thanks for all the great advice through the years. I have been reading since you started the column. This is not really a technical question but I am hoping you have some guidance. I just recently purchased a new HP Omen with Windows 10 installed and have successfully made the transition from the old […]

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Issue #523: July 30 – August 5, 2017

Q: My WiFi works perfectly. When I have visitors, they often ask to use it. I don’t mind them doing that, but I don’t remember the WiFi password. My computer obviously “knows” it because it connects automatically whenever I power it (the computer up). Is there some way to find where the password is stored […]

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Issue #522: July 23-29, 2017

It’s a week of celebrations here at Geek Central.  Why?  Well, it’s the column’s birthday again!  Of course, this isn’t just any birthday.  It’s one of those birthday numbers that ends in a big, round digit that makes it seem that much more special than the others.  Personally, I’m more than a bit surprised, but […]

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Issue #521: July 16-22, 2017

Q: I’m always getting pop-ups regarding “updating my drivers”. I don’t know if there is really a problem with them or not. How would I know if my drivers have a problem? My PC is working fine. I have a Toshiba Laptop running windows 7. Please advise. – Teresa F. Odessa, Texas A:  Hello, Texas!  […]

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Issue #520: July 9-15, 2017

Q: I enjoy your column and read it every Saturday. Your Geek Lights are fantastic as well. The motherboard in my laptop died of old age and I successfully replaced it myself with a new, not refurbished, motherboard. However, I’m not sure if that relates to the problem I’ve had which started a couple weeks […]

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Issue #519: July 2-8, 2017

Q: Good afternoon. It has been awhile since I have bothered you. I now have a new problem.  I keep getting a pop up with the warning; “Shockwave Flash has quit working.”  I have uninstalled and re-downloaded both Adobe Flash Player and Shockwave Player. I still get the problem and the browser hangs up.   I […]

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Issue #518: June 25 – July 1, 2017

Q: I have some digital pictures that I want to use on a website. Before I publish them, I want to remove the embedded location information from them. The pictures are on a Windows 10 computer. Can you tell me how to make the pictures safe for publication? – Carl H. Baker, Florida A: I […]

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Issue #517 : June 18-24, 2017

Q: Thanks for replying reference missing icons on desktop (I.G.T.M. Issue #511, May 7, 2017). I discovered another way to find them. However, I’m still having a problem scanning. I have a Canon MG3200. I go to Explorer, Control Panel, Hardware, Devices/Printers, then click on the picture of the Canon. When I then click on […]

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Issue #516: June 11-17, 2017

Q: I have an HP laptop Omen with Windows 10 version1607 installed. It froze up (had a black screen). I waited 10 minutes and powered it down. I ran System Restore to go back to an earlier date, and it failed with the error System Restore failed while Restoring the directory from the restore point. […]

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Issue #515: June 4-10, 2017

Q: My wife’s computer is an HP Notebook, with 64 bit system, using Internet Explorer 11. She can not receive free recipes from Taste of Home, Southern Living, etc, or emails from the Church. We have discussed this problem with CenturyLink email, but received no help. There are no error messages. The emails do not […]

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