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Issue #603: February 10-16, 2019

Q: I have an android ZTE I want to know if there is any way I can completely erase photos and any information from it without anybody being able to get back anything I previously had in it? – Violet M.Ballinger, Texas A: It is always, always (did I mention always?) a good idea to […]

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Issue #602: February 3-9, 2019

Q: We have a tower system, running Windows 10. I used to be quite proficient in computers, but this error message is driving me nuts! Quite frequently, and throughout the day, there will be an ‘error’ message stating that Drive F: is running low on space. The odd thing is, we have NO drive F! […]

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Issue #601: January 27 – February 2, 2019

Q: Please provide me a check list of steps to activate my new Dell Windows 10 laptop just received for Christmas. I would like to transfer all data from my ten year old Toshiba with Windows 7 without losing anything personal or necessary to the change over. The box store that sold me the computer […]

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Issue #600: January 20-26, 2019

Q: Switched to SSHD as backup medium, but read a disturbing piece stating that if left dormant too long (time frame NOT given), since it’s not hard/physical medium with hard state changes (ones & zeroes on a platter), one might find a drive essentially worthless if not used on a regular basis. Can you enlighten […]

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Issue #599: January 13-19, 2019

Q: When and why have web sites that you are just searching for information asking you to download their complete program first? Sure would not take long to fill a hard drive. – Glenn H.Shalimar, Florida A: Glenn, I wrote back to you asking for an example of what you’re talking about, but didn’t receive […]

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Issue #598: January 6-12, 2019

Geek Note: A couple of weeks ago, I answered an e-mail from reader Gary S. (I.G.T.M. #596, December 23, 2018).  Gary had several topics on his mind, and I didn’t have the space in that issue to address all of them.  I promised to cover his request to “discuss dual band wifi…to educate [my] readers” […]

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Issue #597: Dec 30, 2018 – Jan 5, 2019

Q: When I send an attached PDF, some recipients say they cannot open the attachment. I use O360 Outlook to send from desktop Win10. I sent a test emails to myself to see how my Samsung S7 handled the attachment. My S7 using @gmail was fine — PDF opened without problem. My S7 using @cox.net […]

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Issue #596: December 23-29, 2018

Q: Just wanted to say how much I appreciated your column about researching a company providing computer services (Geek Note: I.G.T.M. #588, October 28, 2018). Your references to different research sources are very useful and enlightening. Generally, I think you do a nice job each week with your answers, and our community is fortunate to […]

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Issue #595:December 16-22, 2018

Q: I have a problem with Firefox and Cox webmail. I use Firefox because the format is easier than some of the other browsers that ask me to download and run Adobe flash, then gives me the message, “Your browser does not meet the minimum requirement of Adobe Flash Player 9 or higher.” This, from […]

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Issue #594: December 9-15, 2018

Q: I am using the free version of CCleaner on my Windows 10 Dell laptop computer. It seems to do a good job removing what I call “clutter” from my hard drive when I request a cleaning. Recently, I’ve been getting prompts to upgrade my CCleaner to the so-called, “Professional version” for a faster and […]

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