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Issue #654: February 2-8, 2020

Q: We have a Dell Inspiron 15 laptop that developed an annoying problem. Every three seconds or so, the mouse cursor and keyboard will delay (lag) for a second or two. In other applications, the “system busy wheel” will also stutter. This has happened once before after a Windows 10 update. We rolled back to […]

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Issue #653: January 26 – Feb 1, 2020

Q: I imagine that you’ve covered this before and would appreciate a refresher on how to reduce “SPAM” calls and texts.  Many people received new phones this season and may also appreciate such tips. – Kelly H.Destin, Florida A: Indeed I have covered techniques for dealing with SPAM e-mail in past issues.  Nevertheless, it’s such […]

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Issue #652: January 19-25, 2020

Back in November of last year, I took advantage of the “Black Friday” prices and snagged a nice new laptop.  Aside from doubling my old system’s RAM to 16 gigs, it also came configured with dual drives – one SDD for fast booting, and a 1 terabyte drive for data storage.  Unfortunately, the out-of-the-box configuration […]

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Issue #651: January 12-18, 2020

Q: What’s the best long-term storage solution on the market at a price most folks can afford? I use an external hard drive after having problems with DVDs. I hear the new solid-state drives are not as reliable as originally thought. – Del S.Fort Walton Beach, Florida A: I’m going to go ahead and offer […]

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Issue #650: January 5-11, 2020

Q: I tried to implement the “God Tools” (I.G.T.M. #647, Dec 15, 2019) and it didn’t work. Came across some notes in Wikipedia that MS had broken this in Windows 10. You may want to advise your readers. – Dwight F.Niceville, Florida A: I’ve implemented God Mode on several Windows 10 machines, Dwight, and it […]

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Issue #649: Dec 29, 2019 – Jan 4, 2020

Q: I am running Windows 10, via download when forced off Windows 7, on Dell laptop.  Using your guidance from a prior column, I have determined that my Renesas 3.0 USB disappears at irregular intervals. (checking ‘Properties’ in Device Manager shows ‘This device not installed’). The consequence being that two of my three USB ports […]

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Issue #648: December 22-28, 2019

My recommendation is to follow Lenovo’s recommendation.  If a representative from your computer’s manufacturer told you not to install it, then it seems like it would be rather foolish to install it anyway.

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Issue #647: December 15-21, 2019

Q: I just bought a new Dell computer with Windows 10. It has Windows Defender for virus protection along with a 30 free trial of McAfee Live. My question is, is Windows Defender a good enough virus protector or should I buy McAfee or Norton to use as my virus protection? Thank you very much. […]

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Issue #646: December 8-14, 2019

Q: I was recently doing some routine file work on a Windows 10 system. I noticed that for one particular file, the directory listing showed that it had over 400 bytes of data in it, but when I looked at the file’s Properties window, it showed the “Size on Disk” as zero bytes. How can […]

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Issue #645: December 1-7, 2019

Q: Ever since I updated my iPhone to IOS 12 I have had contacts disappearing regularly and the contact app crashing while I am creating a new contact. Often when I create a contact, I add notes, a profile pic, address etc. Often when I view the contact seconds later some or all of the […]

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