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Q: Can you recommend a non-iTunes option, Windows 11 compatible, program (free or paid) that will provide a 100 percent complete restore solution for an iPhone XR? The goal is to plug my inoperative iPhone in and, voila, have the iOS, data, and all apps restored to the same state they were before the outage/crash? […]

Q: My daughter talked me into a MAC Air. “It’s easy, Dad.” My problem is that as I am reading the paper, it reloads the paper after about a page with the statement “The web page was reloaded because it was using significant memory.” I believe my problem to be the Northwest Florida Daily News e-edition […]

My question queue is running on fumes again lately, so it’s dealer’s choice this week.  If you’re sitting on an issue and not getting the most out of your tech, what are you waiting for?  Hit the column’s website and click the link that says “Submit a Question.”  It’s free and easy, and I want […]

Q: Many years ago, my daughter asked me to write about my childhood living on a small farm in rural Wisconsin. Now I am wanting to do this. I would like to write it on my laptop. Please recommend a program I can download. Thank you!  – Nancy C.Fort Walton Beach, Florida A: You’re welcome, […]

Q: I have a Samsung 16GB SD HC Micro card that was formerly used in a dash cam. It contains several directories that start with a period (see included graphic) but even those that do not are not erasable. None of the videos on the disk can be viewed (“corrupt file” error). I want to […]