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Q: I’m retired now, but I’ve kept my email address and provider, and continue to use Outlook. Recently, I’m getting promos from Microsoft asking me to switch to “The New Outlook”. Right now, I am getting email on my iPhone and laptop through Cox, and I also have access through webmail. If I don’t switch, […]

Q: With zero changes to my laptop, out of the blue of late, after opening several image files, all of which have associations to a working program as they always have, Windows 11 Explorer begins to pop-up a dialogue box that says: “This file does not have an app associated with it for performing this […]

Q: On my old iPhone 6S which still works great I no longer have the text fill feature. I have gone through all my settings and talked to many people about restoring this feature. People usually say get a new phone. How can I restore the text fill feature and keep my old but great […]

Q: Some of my files are turning into files I can’t open.  I get this message in a box: “Word experienced an error in trying to open the file. Try these suggestions. (C:\\Users\…\SPLITTING NAILS.docx)” I have tried all these suggestions but they didn’t help. Thanks ahead of time. – Norma M.Fort Walton Beach, Florida A:  […]

Q: All of a sudden, my computer has started uncontrolled scrolling. It happens occasionally in searches, and frequently when I open file manager and am looking for a particular folder or drive. Those are just annoying, but when I open Excel workbooks scroll to the right quickly so cannot work my data. I have replaced […]