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Q: Since last Dell firmware update, my photos are lost. I can see the folder names, but the check boxes have an arrow in them.  When I try to open a folder, I get a message that it may have been changed or moved.  I don’t think I moved or changed anything.  – John P.Crestview, […]

Q: I wish to digitize the old family album photos. I’m not tech savvy, so I would need something very user friendly, with good clear results. My price point would be less than $200. I was looking at the Epsom Perfection V39. Thank you for your time and any help you can offer.  – Barbara […]

Q: I have followed your column for years and learned so much! Thank you.  My question: I bought a new computer loaded with Windows 11. I wanted to use my old keyboard (Logictech SR 34 – about 7 years old) and bought a PS2 to USB converter to make it work. It didn’t. Bought two […]

Q: I’m running Windows 11, and using File Explorer to view pictures as extra large icons.  I right-click on a thumbnail and select rotate right or left, and get a pop-up box that says “You cannot rotate this image.  The file might be in use or open in another program, or folder might be read-only.”  […]