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October, 2018

Issue #588: Oct 28 – Nov 3, 2018

Q: A family member has engaged a company called siliconvalleytech.net to help with a supposed malware problem with their Mac. The user runs MalwareBytes. I tried to look this company up; how can I tell if they are legit? Thanks!  – Bob S. Niceville, Florida A:  You came to the right place, Bob.  I enjoy […]

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Issue #587: October 21-27, 2018

Q: I have the same problem you addressed in your July 14, 2018 column (Geek Note: I.G.T.M. #572, July 8, 2018) about not being able to click on hyperlinks in Microsoft Outlook and getting the exact same message to contact my system administrator. This is a home computer. I tried following the suggestions you gave […]

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Issue #586: October 14-20, 2018

Q: I’m an oldie (88) and my PC is an oldie Gateway (2gb) and we’re both very slooow. All of a sudden a blue symbol appeared with the words that there is a problem and Windows will seek the answer and restart the PC. The notice —“Stop code: IRQL NOT LESS OR EQUAL” also appeared. […]

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Issue #585: October 7-13, 2018

Q: Early last month when I opened Windows Live Mail to check incoming messages I found over 3000 emails in my inboxes. Something had terminated all my folders and transferred the contents into my inboxes. My Recycle Bin, all my Deleted Files and Sent Items were also dumped into my inboxes. All addresses were deleted. […]

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