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Q: I have some digital pictures that I want to use on a website. Before I publish them, I want to remove the embedded location information from them. The pictures are on a Windows 10 computer. Can you tell me how to make the pictures safe for publication? – Carl H. Baker, Florida A: I […]

Q: Thanks for replying reference missing icons on desktop (I.G.T.M. Issue #511, May 7, 2017). I discovered another way to find them. However, I’m still having a problem scanning. I have a Canon MG3200. I go to Explorer, Control Panel, Hardware, Devices/Printers, then click on the picture of the Canon. When I then click on […]

Q: I have an HP laptop Omen with Windows 10 version1607 installed. It froze up (had a black screen). I waited 10 minutes and powered it down. I ran System Restore to go back to an earlier date, and it failed with the error System Restore failed while Restoring the directory from the restore point. […]

Q: My wife’s computer is an HP Notebook, with 64 bit system, using Internet Explorer 11. She can not receive free recipes from Taste of Home, Southern Living, etc, or emails from the Church. We have discussed this problem with CenturyLink email, but received no help. There are no error messages. The emails do not […]