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Q: First I would like to thank you for your time and dedication. I have been reading your column every week since I moved here 6 years ago and truly appreciate it. My dilemma is I’m trying to install Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3176493). It starts downloading and stops […]

Q: I was recently on a business trip and I could not get a wireless connection even though the hotel wireless was up and running. Upon returning home, I have been unable to connect to my home wireless. The wireless icon in the task bar shows wireless is not available. The computer is not in […]

Q: I sent you a question a couple of days ago about how to recover Windows 10 after a computer hardware failure. (Geek Note: See last week’s edition) I would like to add to that question. I have since heard that Microsoft claims that they can identify all computers that have legally updated to Windows. […]

Q: Yesterday I upgraded my third (and last) computer (2 laptops and a desktop) to Windows 10. I had a little problem that lasted about 24 hours and then went away. The problem was that after it had initially worked, I could not left click the windows icon nor on Cortana. This afternoon this went […]