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Q: I’ve tried several times to install the update for Windows 10, but continually get the error code 80070570. The report prior to installation states my computer checks out in terms of the compatibility report. I’ve checked a Microsoft Community for this error code, but still I’m not sure of the fix needed as I […]

Q: I want to have my computer always connect to the 2.4 GHz band when I turn it on. It frequently connects to the 5 GHz band. (maybe 70% of the times). I have to go through the exercise of “disconnect from the LINKSYS 08301_5GHz”, and then “connect to the LINKSYS 08301” band. Sometimes it […]

Q: My Acer laptop randomly restarts. Is it just getting old or can that be fixed? – Marilyn S. Crestview, Florida A: I honestly was one click away from throwing this question into my “Unusable” folder and moving on. After all, this is exactly the kind of question I’m always complaining about, where there is […]

Q:  I searched your great site using term search but to no avail. My apology if I didn’t search thoroughly enough. I’m on a Windows 7, 64 bit system with new Firefox 47 and IE 9, installs. For the last couple months now I get recurring pop-ups “Firefox-patch.exe” options to install this file. I decline […]