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Q: Are you aware of instructors locally, not the Samsung web site who can teach the operations of the Samsung S5, whether fee for service, classes, or home service. We have an S5 that is giving us fits. Almost impossible to solve all problems over the telephone with Samsung. – Walter D. Miramar Beach, Florida […]

Q: I’m considering using a 4Tb Seagate Central drive as my personal cloud for data storage for all my computers and mobile devices. Any suggestions on how to “easily” backup the data to another drive? – Terry P. Fort Walton Beach, Florida A: That’s very forward-thinking of you, Terry.  Let’s be sure everyone knows what […]

Q: I find most of the operation of Windows confusing at best. I have more questions than you could possibly have time to answer but I’ll start out with a couple. The first is why there seems to be so much duplication. On the C: drive there is “Program Files” and “Program Files(x86)” which seem […]

Q: A year or two ago I asked about programs temporarily stopping – The title bar on the window says “(not responding)”. Most respond after a few to several seconds. At the time you felt I has joking and used my question in your “humor” column. However, it is real and I still have the […]