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Q:  I have an inconvenience rather than a problem, but I’m hoping I learn something computer maintenance by fixing it. I’m running Word 2002 on Windows 7. Until recently when I held the mouse on it in the Start menu a list of the documents I had used most recently was displayed and I could […]

Q:  The “Systems Reinstall” feature on our Dell Dimension 2400 with Windows XP Service pack 3 has lost it’s ability to restore to a previous date about 2 weeks ago. When we initiate System Restore it still has bolded dates to choose from to reinstall and System Reinstall goes through the function but winds up […]

Q:  I have a home page that I cannot get rid of. I set Bing as my home page but when I go to IE, the “aartemis portal site” opens up. Ran virus scans with Nortons and malware scans. It is still there. I can’t find it anywhere to delete it. Any ideas?  – Roger […]

Q:  My computer, a Dell 3000, with Windows XP, is getting 2 Emails for everyone sent. I want to know how to stop this from happening. I know it is in the system, as I watched incoming Emails download separately and then in a few seconds, each Email was shown a second time. My computer […]