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Q: When editing text in documents, I used to be able to highlight text and when I typed the replacing text, the highlighted part would disappear if I stuck the Backspace key or if I just started typing the replacement text. Now when I highlight text and hit Backspace, nothing happens. If I type the […]

Q: My computer takes longer and longer to start up and shut down. I noticed that there are 73 processes running. How do I find and turn off everything that I don’t need for startup? I can’t imagine needing 73 processes running in the background! Am I wrong? Secondly, I recently downloaded something that I […]

Q: Somehow, a program called Pareto Logic was downloaded (possibly piggy-backed on another program) and installed on my laptop. I attempted to remove it, but only managed to remove part of it. Now, it pops up once a week on boot-up. Since it’s only partially there, it warns me that it cannot continue updating because […]

Q: My wife’s computer is constantly “locking up” on her when she tries to play any game on the “pogo” site. I am always doing disc clean but it doesn’t seem to her. We have the Viper Internet Security system installed and it does a deep clean three nights each week. Her computer is a […]