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Q: I’ve used Hotmail for over 10 years and have always enjoyed the fact that it was user friendly. I also have accounts with Cox and Gmail which I don’t like as well because I feel they lack some of the items that I use a lot.  However, with the new Outlook Express I cannot […]

Q: Hi, Geek, I don’t know how this happened or exactly when it happened. I’m on my computer most of the day so it happened between sign out and sign in. My Documents folder in Libraries is now in My Music folder in Libraries. I can’t move it back because Libraries won’t accept it. I […]

Q: I am using Cox webmail via https://webmail.east.cox.net/do/mail/folder/view.  Until November of last year I just entered my user id and password and I was looking at my email inbox.  Now after I do this I get another UNNECCESSARY screen that says“Want to know more?  Please tell us your location so we can show you all […]

Q: Each time I log on the following window appears: The instruction at “0x00402c90” referenced memory at “0x00650044”. The memory could not be read.  No matter what I do it never disappears. Can you help? – Don C. Seagrove, Florida A: Not very much I’m afraid, Don, and you’re not the first person to send […]

Q: Some weeks ago I started not being able to get into certain accounts or pay certain bills. I finally realized I was getting this message: javascript:void(0);.  I searched on the web and followed directions for both IE and Firefox to enable javascript. However it WAS enabled on both of these. I truly don’t know […]

Dear Readers, Welcome to what is sure to be another typical issue of It’s Geek to Me.  You probably don’t realize it, but in a way that is very special to me, this edition is different.  Let me explain.  I keep track of my columns by their issue number.  These numbers started at one (creative, […]

Q: How can I log-in when I’m in your website?  Every time I want to submit a question I have to go through the same process of typing out a garbled word before I can submit my question.  In most sites we only have to do that one time while we are setting up an […]

Q: I have many VHS-C, some 8 mm and a few VHS tapes I’d like to have converted to DVDs.  I’ve been asking around and surfing the web for quite some time now about a service or local company that could do this work for me.  I know there is equipment I could purchase to […]

Q: I use Hotmail and would like to know how I can save messages to my hard-drive without doing Copy/Paste individually. Is there a site that can show me how to do this? Hotmail, itself, is not very helpful. Or at least the search function is not bringing up what I need. – Crystal G. […]

Q: My HP PSC 1601 All in One printer will not print.  A message is displayed stating “remove and check right cartridge.” I followed the instruction and because I am not a printer tech I simply wiped the contacts and replaced the cartridge, all to no avail. Because the cartridge had been recently purchased I […]