ItsGeekToMe.co

Q: I’m retired now, but I’ve kept my email address and provider, and continue to use Outlook. Recently, I’m getting promos from Microsoft asking me to switch to “The New Outlook”. Right now, I am getting email on my iPhone and laptop through Cox, and I also have access through webmail. If I don’t switch, […]

Q: With zero changes to my laptop, out of the blue of late, after opening several image files, all of which have associations to a working program as they always have, Windows 11 Explorer begins to pop-up a dialogue box that says: “This file does not have an app associated with it for performing this […]

Q: On my old iPhone 6S which still works great I no longer have the text fill feature. I have gone through all my settings and talked to many people about restoring this feature. People usually say get a new phone. How can I restore the text fill feature and keep my old but great […]

Q: Some of my files are turning into files I can’t open.  I get this message in a box: “Word experienced an error in trying to open the file. Try these suggestions. (C:\\Users\…\SPLITTING NAILS.docx)” I have tried all these suggestions but they didn’t help. Thanks ahead of time. – Norma M.Fort Walton Beach, Florida A:  […]

Q: All of a sudden, my computer has started uncontrolled scrolling. It happens occasionally in searches, and frequently when I open file manager and am looking for a particular folder or drive. Those are just annoying, but when I open Excel workbooks scroll to the right quickly so cannot work my data. I have replaced […]

Q: Since last Dell firmware update, my photos are lost. I can see the folder names, but the check boxes have an arrow in them.  When I try to open a folder, I get a message that it may have been changed or moved.  I don’t think I moved or changed anything.  – John P.Crestview, […]

Q: I wish to digitize the old family album photos. I’m not tech savvy, so I would need something very user friendly, with good clear results. My price point would be less than $200. I was looking at the Epsom Perfection V39. Thank you for your time and any help you can offer.  – Barbara […]

Q: I have followed your column for years and learned so much! Thank you.  My question: I bought a new computer loaded with Windows 11. I wanted to use my old keyboard (Logictech SR 34 – about 7 years old) and bought a PS2 to USB converter to make it work. It didn’t. Bought two […]

Q: I’m running Windows 11, and using File Explorer to view pictures as extra large icons.  I right-click on a thumbnail and select rotate right or left, and get a pop-up box that says “You cannot rotate this image.  The file might be in use or open in another program, or folder might be read-only.”  […]

Q: Using the Edge browser with no home page specified. It comes up with multiple (pages and pages) of stories to click on. When I click on one, a new tab is created, the selected page comes up for a few seconds, then a blank page comes up and just sits there. Nothing on the […]