ItsGeekToMe.co

Q: I bought a new laptop that was loaded with Windows Vista.  My problem stems from the email system and I don’t really know if it’s related toVista or not – just thought I would pass along that info.  Quite often when I try to delete a read email, the message “unknown error has occurred” […]

Q: I somehow deleted some of my “Saved on My PC” folders.  I am not sure how it happened.  It might have been while I was add and deleting programs.  I have AOL 9.0 Security Edition SE.  And I have Windows XP.  Can you tell me how to retrieve these if they are still somewhere […]

Q: I bought some Avery labels that came with a program CD that was designed for MS Office, which I don’t have, and it would not install.  I do have a current version of Open Office that I just installed.  Is there any way that I can use it to load the Avery program?    […]

Q: have an older computer with windows 98 that started giving me warnings that I can’t seem to fix.  The first one is “The OLEAUT32.DLL file cannot start.  Check the file to determine the problem.”  I have found two of those files, but don’t know how to find or fix the problem. The second warning […]

Q: I used to be on Earthlink and switched to Cox high speed.  I have several friends who send attachments with a .eml extension.  When I switched to Cox, I could no longer open the attachments.  I used the Windows help and followed their directions but they still won’t open.  On the bottom of the […]

Q: I always use a computer at the public library.  Often when I sign into Hotmail, someone’s e-mail address is there.  They didn’t click on the two blocks below their password.  Isn’t that risky?  I might not be a nice guy. -Frederick N. Fort Walton Beach, FL A: Any time you use a computer connected […]

Q: I recently installed a Nero 7 program and now when I open a photo (jpeg etc.), it opens with the Nero picture viewer, which I don’t want.  How do I get it to default back to the Microsoft picture viewer program when I open a picture? – John G. Shalimar, FL A: This is […]

It was a sincere pleasure meeting so many of you at the Computer Expo last Saturday.  Many thanks to J.B. Hillard and the Northwest Florida Association of Computer User Groups for inviting me to be a part of their Expo, and making me feel so welcome.  My next personal appearance is currently scheduled for May […]

Q: Often I want to print just a portion of a page – leave out ads, eliminate boilerplate etc.  When I bring up the print menu, there is an Options tab that supposedly lets you print frames from a page.  But it’s never active (always grayed out).  What is this feature and how can I […]

Q: I like to use a Logitech cordless optical mouse but it only seems to work on my desktop surface (which has a speckled colored surface). When I place it on a standard Mouse Pad of any color it only works intermittently and won’t work on a black mouse pad. Is there a particular mouse […]