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Issue #230: December 18, 2011

Q: I have an interesting issue after purchasing a new IPhone. For several years I’ve logged into ITunes with my AOL account. However, a few weeks ago I had difficulty logging in and ITunes required me to retrieve my password. For some reason the question asked was my birthday and ITunes would accept my birthday […]

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Issue #229: December 11, 2011

Q: I read your reply to my question in the Nov. 13th Daily News (I.G.T.M. Issue #225). Thank you very much for the reply. I’ve tried what you say without success. The problem is when I go to “Default Programs”, PowerPoint is listed as the associated file for all POxx and PPxx files, except PPS! […]

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Issue #228: December 4, 2011

Q: I’m not tech smart and need help resetting top/bottom margins for Microsoft Word. At present my cursor appears near the bottom of the each new page. I’ve tried everything without success. Have referred to “troubleshooting” this problem but just don’t get it. Sometimes have trouble establishing right and left margins as well. – Shirley […]

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Issue #227: November 27, 2011

Q: I’m being prompted almost daily to install os 5.0 for my iPhone. The description says it will back up my info to The Cloud. I would prefer to keep my personal info – contacts, calendar, etc. – between me, my iPhone and my laptop. Am I being paranoid? If I don’t install 5.0, am […]

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Issue #226: November 20, 2011

Q: I have two questions for you. First, I have seen an increasing number of television ads for computer programs that can be downloaded which either ‘speed up’ one’s computer. Are these ‘TV ads’ truthful? I realize that they are not free and are a ‘pay for services’ operation, but are they all and do […]

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Issue #225: November 13, 2011

Q: I read your column every week and have learned lots of valuable stuff. I bought this laptop new about a year ago. Trying to open an attachment to an email, it asked me which program I wanted to use to view it. I mistakenly selected ‘Word’. Now whenever I try to open an attachment […]

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Issue #224: November 6, 2011

Q: I got a new camera and accidentally deleted the pictures on my memory card! Do you have any ideas where to take it so it can be restored? In God We Trust. – Tammy S. Lakeland, Florida In God We Trust, indeed, Tammy. While I appreciate the sentiment, God doesn’t have much of a […]

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Issue #223: October 30, 2011

Q: Hello! Sent from my iPod – Corey C. City Withheld A: Hello back! Sent from my newspaper column Q: I can’t save an imbedded picture using 2007Microsoft Outlook. When I have the e-mail open and right click on the picture the only option I have is “COPY”. This problem started a month ago. I […]

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Issue #222: October 23, 2011

Q: I have both Malwarebytes Anti-Malware and Microsoft Security Essential on my computer. When downloaded the programs allowed me to set a time and date to run. I believe the programs are running but neither Malawarebytes nor Microsoft Sec. Essential runs the latest update. I have been performing this manually. I get a message “Some […]

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Issue #221: October 16, 2011

Q: Please help. How do I get rid of this? It started coming through my e-mail. It states TXCONNECT ALERT. Cannot unsubscribe to this or reply to them to tell whomever to remove me from mailing list. Thanks for your help. Did you play football? You look like a football player. Dallas Cowboys could use […]

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