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Q: My Win XP taskbar icons suddenly changed to small. I managed to get two icons on the quick launch back to large, but cannot figure out how to get taskbar icons back to full size.  Enjoy your column, keep up the good work. – Glenn H. Shalimar, Florida A: For clarification, for my readers […]

Q: In the research I do I often search for images in Google. I use IE9 and have Win7 Home Edition. My problem is that when I find the image (which is a hyper-link) that I want and I click on it the IE just sits there and does nothing. Sometimes it freezes up altogether. […]

Q: When I start my Toshiba laptop (Satellite A505), I have recently been getting a dialog box with the title “taskeng.exe”. It has a few words about MS Windows and then disappears. This dialog box has only appeared within the last two months.  I googled the title and got the following information: “This is the […]

Q: I bought a new computer two months ago and had the person I bought it from transfer all my files from my old computer. I use this in my office with all computers hard wired into a network. My old computer is still hooked into the network. I use Outlook for email and have […]

Q: The message “MS Office Word has stopped working” comes up when exiting Word. This has been happening for quite some time. I have searched the net and tried remedies with no success. I have reinstalled word with no success and I have upgrade from 2003 to 2007 to 2010 with no success. Is there […]

Q: Whenever I go to a website for information, on the screen appears the following phrases:  “Security Warning — Do You want only website content that was delivered securely?”  there are also 2 boxes on the screen; one says YES, the other NO.  I click the yes box.  This never happened when I went to […]

Q: Internet Explorer Security popup keeps popping up every time I click on a site saying website wants to open web content for Adobe Flash Player – Adobe Systems Inc.  How can I stop this? – Linda L. Odessa, Texas A: My knee-jerk reaction to your question is to say “Well duh – install Adobe […]

Q: My computer CD drive was missed from my XP computer so I had it reinstalled by computer repair shop about four month ago.  I just realized that I cannot copy to the CD from my Picture folder but if I put in a CD and play it will work. The pop up sentence on […]

Q: I’m an old guy, and not too bright on these computers. I hope you can help me.  Whenever I try to get on certain websites I get a pop-up with the following: Top Banner = Microsoft Visual C++ RUNTIME LIBRARY, then in the box below Program C:\ PROGRAM FILES\INTERNET EXP\ ixplore.ex.  Sir, I have […]

Q: I am a long time PC user (Windows XP) and plan to switch to the Apple iMAC very soon for reasons that are too numerous to mention here.  I have many documents and files that I wish to transfer over to the iMAC along with numerous software applications, i.e. MS Office, Adobe Photoshop Elements […]