ItsGeekToMe.co

Q:  I searched your great site using term search but to no avail. My apology if I didn’t search thoroughly enough. I’m on a Windows 7, 64 bit system with new Firefox 47 and IE 9, installs. For the last couple months now I get recurring pop-ups “Firefox-patch.exe” options to install this file. I decline […]

Q: I back up my computer files every week. How long should I save my computer’s “back up files”? And, how do I delete all the oldest copies? My back up files are stored by defaulted to a 3 TB Western Digital Book external hard drive. This drive is now full because of so many […]

Happy 9th Anniversary, It’s Geek To Me!  The column first published in the Northwest Florida Daily News on July 26, 2007. That was 470 issues ago, and we’re still going strong. You can read all the way back to Issue #1 in the column archive on my website over at ItsGeekToMe.co (not .com!). To all […]

Q: I have a Dell Inspiron laptop running Windows 7 with Outlook 10, also use Logitech wireless keyboard and mouse. Strangely, the characters I type are converted to random numbers instead of letters, and it only happens on the “internet” (web sites) but not on the Outlook or financial (Quicken) or MS Office applications that […]

Q: I have Windows 10 on an HP w1707 desktop, connected to a HP Photosmart D110 printer. When I try to print an e-mail in Outlook or Gmail, it brings up that black printer box, and says “Nothing was sent to print. Open a document and print again.” This occurs whether I use the three […]

Microsoft is looming large in tech news this month, and there are a couple of issues that I want to cover, so I am going to deviate from I.G.T.M.’s normal Q&A format this week. This week will be all “A”, and the “Qs” will return next week. Microsoft settled a small claims court case this […]

Q: You’ve helped me before – directly and indirectly – so here goes. I bought a 3 TB drive that I would like to use as my personal cloud for my various devices. I assume I can move all my data files to it and change the software I use to look to the “cloud”. […]

Q: In Microsoft Word, Office 365, there is a problem with a drop down menu when I misspell a word. The menu shows the suggested spelling of the word in question at the top of the menu. However, near that is a choice to ‘place’ that word in the dictionary. More than once I have […]

Q: Trying to download and install Win 10. When I start the upload, I get a message saying I must first manually delete a Roxio software. I’ve done a complete scan of my system and do not have anything Roxio. I’ve downloaded 3 uninstallers but all report no Roxio anything. Is there anything I can […]

Q: HELP – this morning while I was on Facebook, I got a pop up window with a female voice saying that the Zeus virus was detected, and that I should not restart my computer. It told me to call Microsoft Technical Support, and gave me a phone number and said to give the code […]