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My recommendation is to follow Lenovo’s recommendation.  If a representative from your computer’s manufacturer told you not to install it, then it seems like it would be rather foolish to install it anyway.

Q: I just bought a new Dell computer with Windows 10. It has Windows Defender for virus protection along with a 30 free trial of McAfee Live. My question is, is Windows Defender a good enough virus protector or should I buy McAfee or Norton to use as my virus protection? Thank you very much. […]

Q: I was recently doing some routine file work on a Windows 10 system. I noticed that for one particular file, the directory listing showed that it had over 400 bytes of data in it, but when I looked at the file’s Properties window, it showed the “Size on Disk” as zero bytes. How can […]

Q: Ever since I updated my iPhone to IOS 12 I have had contacts disappearing regularly and the contact app crashing while I am creating a new contact. Often when I create a contact, I add notes, a profile pic, address etc. Often when I view the contact seconds later some or all of the […]

This is a special edition of It’s Geek To Me for the many of you who are still running machines with Windows 7 on them. I believe that I’ve answered enough questions about this issue in recent months that everybody should now be clear about the impacts and risks of sticking with Windows 7. The […]

Q: I am running Windows 10 Home edition. The icon for Microsoft Edge does not appear on my taskbar BUT the space is occupied by an invisible link to Microsoft Edge. When I click on the space where the Edge icon should be (but isn’t), Edge will open up. It’s very disconcerting to see a […]

Q: I use my laptop mostly for word processing. My old one is failing. I bought a new one. A disaster!! The latest Windows 10 update has removed the option of disabling the touchpad when a mouse is connected. Even with my hand heels and wrists not touching the pads the pointer jumps around, typed […]

Q: I wonder why you did not recommend to Brenda S. (Geek Note: IGTM #630, August 18, 2019) and others to try a Linux system on an older, low memory computer?  I have been using Linux Peppermint system for a couple of years and have had very few problems. Updates are fast and there are […]

Q: Microsoft says it will end support of Office 2010 on October 31. Because I have 2010 on 3 desktops and 2 laptops (all for personal use only) purchasing replacements would be quite expensive. The computers all have AVG Ultimate antivirus and Malwarebytes Premium (all up-to-date), is it safe to continue using Office 2010 past […]

Q: I see many more computers and other electronics are “refurbished” than ever before, some being offered at deep discounts while others are almost priced at the new price. What are your thoughts on refurbished electronics? I would assume refurbished could be as little as a good cleaning or as extensive as replacing several boards. […]