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Q: The following message sometimes appears on my computer screen when I’m searching for something: “A script on this page may be busy, or it may be stopped responding. You can stop the script now, or you can continue to see if the script continues.” What is this message all about? What is a “script” […]

Q: I have a problem with my Dell XPS 8700. When reading an e-mail etc. and not moving the mouse for a long time (10 minutes or longer) my computer shuts down and I have to reboot. – David S.Niceville, Florida A: The first thing that comes to my mind on reading your question, David, […]

Q: I have used Microsoft Money 2006 for at least 20 years, only offline and only for a “check book” and backup for several accounts that does allow me to create reports (charity, medical), etc. My laptop is old and I need to get a new one which will have Windows 10 to which the […]

In the past couple of weeks, the news has been filled with the world’s response to the novel coronavirus pandemic.  Every doctor has their opinion on its progression and how you can stay safe.  Every business is sending out e-mails to their “valued customers” telling them what the company is doing on the customers’ behalf.  […]

Q:  I just read your issue about running in administrator mode (Geek Note: I.G.T.M. #655, February 9-15, 2020). I am the only person in my household and no one uses my computer except me. Do you suggest that I create two Microsoft user accounts (one administrator and one non administrator) and use the non-administrator account […]

Q: We just got a brand new laptop. Due to vision requirements, we also got a large monitor. Everything is hooked up and works BUT–when we go to view videos (not streaming) that are imbedded in a website, they will play for a short period and then freeze. The whole thing freezes so you have […]

Q: I want to thank you for all the work you do helping people with their problems.  My tablet runs slow. Rebooting helps for a little while, but does not last. When I check the task manager it shows the task manager using over 40% of the PC. Is this correct? – Dale A.Forest Lake, […]

Q: Who can I get to reset my business computer and reinstall Windows 10 Pro?  – Don N.Niceville, Florida A:  As a rule, I don’t recommend or endorse specific brands or providers, Don.  However, as with most information these days, a list of computer repair places is as close as the web browser of your […]

Q: I have an iPhone. Just had to upgrade from a 4 year old, Verizon, 6 S Plus because the internal speaker was broken and all my calls had to be on speaker phone.  I tried several reset type things before making the purchase.  Sadly some of my contacts didn’t come over despite careful verification […]