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Q:  I have a Dell Inspiron laptop that just stopped working. It won’t turn on when I depress the on switch. I changed the battery and power cable so it’s not those two items. Please help! – Wayne S.Hampton, Virginia A:  Well, I have to say, Wayne, that doesn’t seem like much to work with. […]

Q:  I very much enjoy your column and read it each time it appears. I run Windows 10 on an HP laptop and Google Chrome is my web browser. When I try to play YouTube videos all I get is what looks like Greek to me. Maybe its lines of code, but I don’t know. […]

Q: Answering your call for questions. I already asked this same question of you before during your last call many months ago, so I’ll make it brief… how do I go about installing and playing older legacy DOS/early Windows games like 95 and XP on my Win 10 computer? Games like Return to Zork, Myst […]

Q: I have a student who needs to set up wireless access in a new apartment. This would be used by two people, for school, movies and light gaming. I have two questions. We can get a cable modem with wireless from our Internet Service Provider. My experience (years ago) was that the wireless that […]

Q: I have a 2021 Gateway solid state drive laptop. I was using it to stream to my TV with a HDMI cable. Somehow my computer became really slow and then unresponsive. I disconnected the cable, but that didn’t help. I had to perform a recovery using my external backup drive. Which brings up another […]

Q: I have my own domain that I use for email. On my Android phone, I get my email, but the Outlook 365 calendar does not sync with the phone and I have to use a third-party app to accomplish this. Is there a way to have the Outlook calendar sync with my phone natively? […]

Q: Last year when I was in the hospital for an operation, my wife bought me a Chromebook to use. It connected easily to free wi-fi there, and I was able to browse the Internet, get email, etc. When I got home, I was unable to connect to my home wi-fi. The error message was […]

Q: At my age, 78, I have been through the history you described in your article today, Feb. 19 (Geek Note: I.G.T.M Issue #760, February 13-19, 2022).  I have a suggestion and a question in addition. I believe users would be wise to wait, rather than immediately accept the offer of an OS upgrade.  Let […]

Q: My Microsoft Surface Pro 4 with Windows 10 Home and Student, and always kept updated, has been reliable, although the learning curve has been steep. The screen has begun intermittently displaying a flashing image in the bottom half of the very bottom (task?) bar that appears to mirror the top half of the very […]

Q: I’m a Solitaire junkie and have a wonderful game on my Windows 7 laptop. However, this 11 year old laptop is about to die and I wondered if I could transfer the game to my windows 10 laptop? I’d love to be able to put this game on my MacBook Air but I don’t […]