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Q: My son has a computer that he put together from various parts he ordered including an MSI motherboard. He is operating on Windows 10 and was trying to change the Realtek High Definition Audio to High Definition Audio Device. There was no sound so he changed it back. Now he gets a popping sound […]

Q: In this week’s question, (Geek Note: I.G.T.M. #770, April 24-30, 2022) I wonder if the problem could be a defective YouTube program? If so, an uninstall and reinstall might fix the problem.  You could copy and paste the YouTube URL that will not play and send it to yourself via email and then try […]

Geek Note: Looks like today is a “follow-up” issue, where readers close the books on my answers to previous columns. • • •  Q: Dear Geek, in reference to your response to me in #723 (Geek Note: I.G.T.M. #723, May 30, 2021) and another reply of yours in today’s column, (Geek Note: I.G.T.M. #769, April […]

Q: My question is similar to one I read in your column a few weeks ago (Geek Note: I.G.T.M. #768, April 10, 2022).  I have two iPads, a notebook, a laptop and an Android tablet.  I have AT&T U-verse (100Mbps). With WiFi I frequently receive the message ‘Cannot load page because the server quit working” […]

Q: Recently, and for no apparent reason at all, my Microsoft Outlook has been crashing every time I load the application. I have been running Microsoft 365 Subscription, version 16.59. After clicking on the Outlook icon it appears the application is loading and the initial screen pops up with the log-on box to enter my […]

Q: When I try to print a PDF document from an outside source, such as a financial organization, it is expanded beyond use. I have gone into the PDF’s tools, but cannot find anything to reduce the print size. I have used the current snip-it program but it is a nuisance and produces a less-than-sharp […]

Q: I’m running Windows 11.  It’s a multiuser system.  The Internet connection is ‘wired’, going through my wireless router to a cable modem.  The problem is that after Windows startup under my wife’s account, when starting a browser, it is very slow to connect to the Internet.  I frequently have to start a command prompt […]

Q: Hi Geek, I have a fairly new HP laptop with Windows 10. I use Bitdefender Antivirus Plus and use the VPN when I’m away from home. The company sent out an ad about new capability called Anti-tracking and Ad Blocking. Just went into the settings and enabled them to see if they worked. When […]

Q: Lately I’ve been getting 10+ junk emails every day. I mark them junk and block sender, but the email addresses are just random letters and numbers, so that doesn’t work. There’s something similar about them. I’ve attached a sample of 2 via a screenshot. They all contain email.teamsnap.com. Any advice?  – Marianne K.Destin, Florida […]

Q: Thank you for putting on Geek Lights again. It was very enjoyable as usual, and I’m sure the gift to CALM that you facilitated will do much good to provide new starts for mothers in need.  Thank you for your column. I have heard/read that one of the things hackers can do with a […]