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Q: I subscribe to a paid newsletter from the Oldsmobile Club of America and they informed me that the company they use to broadcast the newsletter is required by law to eliminate my email address because the Oldsmobile Club of America got notified that I reported their emails as spam. Now I can’t get the […]

Q: My question is regarding an orange pop up that appears at the top of my screen every time I open my email in Windows 10.  It states: “Account notice: We’ve run into a problem with your Microsoft 365 subscription and we need your help to fix it.”   There is a “FIX” button and a […]

Q: I think you missed an educational opportunity in your Cookies and Tracking article (Geek Note: I.G.T.M. #821, April 16, 2023). Why not tell people how to search incognito so they aren’t tracked?  – Jody M.Inlet Beach, Florida A: Thanks for writing, Jody.  It wasn’t so much that I missed the opportunity as it is […]

Geek Note: I decided to take this week’s question out of order from my queue for a couple of reasons.  First of all, I personally invited the person to write-in with the question, so it seems only right that I answer it as quickly as possible.  Second, the issue itself –the advantages and disadvantages of […]

Q: I’m at my wits’ end! No search strategy has yielded success. I have 20 files that comprise an audiobook.  In Windows File Explorer, I wish to change ONE attribute for all 20 to the same value, say TITLE OF BOOK. All I’m able to do now is right-click on each file, click PROPERTIES, then […]

Q:  I know you have answered this question before, but I have difficulty finding the answer in your column’s history because of my weak skills. Can you please give the number of the column which explains the procedure? – William K.Fort Walton Beach, Florida A: I had a little difficulty decoding your self-referential question, William.  […]

Happy Star Wars Day, Geeks!  I’m sure you all are familiar with the basis for this sentiment – specifically, “May the fourth be with you!” – that malapropism send-up of the famous line from George Lucas’s Star Wars movie.  Now, I don’t harbor any false allusions that you are actually reading this on the fourth […]

Q: My laptop running Windows 10 will not accept the Windows update version 22H2. I get a cryptic response of “Some update files are missing or have problems. We’ll try to download the update again later. Error code (0x80070000d)”. The Retry button generates the same response. I have tried running the Troubleshooter for Windows Update […]

Q: I have Avast Premium Security, which notifies me periodically of a tracking cookie, in anticipation of me registering for another program. Is there any way for me to recognize a tracking cookie?  – James M.Fort Walton Beach, Florida A: Whew!  Seldom have I seen a question so full of unasked questions.  Well, I think […]

Q: My question is regarding Windows Hello, which seems to be required to use the Microsoft Store. I do not have a PIN and I don’t know where to get one. The app just goes round and round with questions that go back to this PIN, even when I say I don’t have one or […]