ItsGeekToMe.co

Q: One morning in September I noticed that the monthly Windows update had not installed overnight. Note: computer stays on overnight. I also noticed that not only did it not install, but it did not download. I ran “Update Troubleshooter” and it found two problems and fixed them. Tried to download and install again. It […]

Q: When I try use Windows Explorer to transfer photos from my iPhone 11 Pro Max to my desktop computer, I see a large number of folders and I have no clue what photos are in them. In the past, I used to see the individual photos in Windows Explorer and it made the transfer […]

Q: I have two late model Laptops in my home. Both laptops use quad Intel processors > 1GB speeds. Both have 8 GB RAM. Mine has 512 GB SSD and my wife’s has 256 GB SSD. Mine has 310 GB SSD free. Hers has 80 GB free. I waited until Sep 2022 to update my […]

Q: Every day when I turn my computer on, Windows says I need to update virus protection under security. But, it never updates. It says failure to update. On the security page it has a green check for everything except Virus & Threat Protection. Is there something wrong with my computer? Should I take the […]

Geek Note:  As you might expect when one has both a wife and a Q&A column about computers and technology, there are certain expectations from said wife about obtaining Geek-level support on various issues relating to devices and their proper functioning.  Questions come up from my dear “Spouse Peripheral” all the time, and I often […]

Q: Love your column and read it every week. You’ve been asking for some questions so here is one for you that I’m having trouble with. I volunteer to run a small computer network for a non-profit and run 4 computers hard wired and a Wi-Fi printer that is used by all. Each computer is […]

Q: First, many thanks for all of your great support to us over the many years.  I have a relatively new computer (Dell Optiplex 3050 bought in 2018) that is not compatible with the new Windows 11. It seems that Microsoft is getting very particular with what can run Windows 11. I am not interested […]

Q: Dear Mr. Jeff Werner, My Problem Of Late Is With My Gmail Every Time I Go To That Account To Try To Log In It Keeps Telling Me That I Have To Verify My Account By Using A Code That Is Sent Through My Cell Phone. I’m Really Getting Sick & Tired Of This […]

Q: I’ve been reading your column since the very first issue back in 2007.  Congratulations on your recent anniversary.  Many times over the past 15 years, you have recommended webmail, usually Gmail, as the solution of choice for people’s e-mail.  So, I made the switch, and I really like how a single inbox, and even […]

Q: I recently bought a new HP desktop computer and a HP laptop both running Windows 11. I use them both for business. I have 4 businesses that I manage using my computers. I use mostly use Excel programs. I have about 60 program icons on my computers. My 2 computers have about 90% the […]