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Q: I am using Microsoft Edge (on my MacBook, running up-to-date OS) and I just developed a new problem with Gmail. I constantly use the popout when composing new emails. Last week the popout function stopped working. I hit Shift-C to get a popout window and I will get the window, but without the address […]

Q: I read your post regularly and have learned so much and solved many issues with my computer, pads and phone. Thank you for that. In issue #848 (Geek Note: I.G.T.M. #848, Oct 22, 2023) you mentioned an app on the Apple Store to facilitate screen mirroring on IPads. The article said to look for […]

Geek Note: Well, once again it’s Mac Week here at It’s Geek to Me, as I address some problems that readers are having with their Mac devices.  Since I am by no means a Mac guy, I turned to my friend and fellow Geek, Brian Walton, who provided me with much of the information in […]

Q: I’m retired now, but I’ve kept my email address and provider, and continue to use Outlook. Recently, I’m getting promos from Microsoft asking me to switch to “The New Outlook”. Right now, I am getting email on my iPhone and laptop through Cox, and I also have access through webmail. If I don’t switch, […]

Q: With zero changes to my laptop, out of the blue of late, after opening several image files, all of which have associations to a working program as they always have, Windows 11 Explorer begins to pop-up a dialogue box that says: “This file does not have an app associated with it for performing this […]

Q: On my old iPhone 6S which still works great I no longer have the text fill feature. I have gone through all my settings and talked to many people about restoring this feature. People usually say get a new phone. How can I restore the text fill feature and keep my old but great […]

Q: Some of my files are turning into files I can’t open.  I get this message in a box: “Word experienced an error in trying to open the file. Try these suggestions. (C:\\Users\…\SPLITTING NAILS.docx)” I have tried all these suggestions but they didn’t help. Thanks ahead of time. – Norma M.Fort Walton Beach, Florida A:  […]

Q: All of a sudden, my computer has started uncontrolled scrolling. It happens occasionally in searches, and frequently when I open file manager and am looking for a particular folder or drive. Those are just annoying, but when I open Excel workbooks scroll to the right quickly so cannot work my data. I have replaced […]

Q: Since last Dell firmware update, my photos are lost. I can see the folder names, but the check boxes have an arrow in them.  When I try to open a folder, I get a message that it may have been changed or moved.  I don’t think I moved or changed anything.  – John P.Crestview, […]

Q: I wish to digitize the old family album photos. I’m not tech savvy, so I would need something very user friendly, with good clear results. My price point would be less than $200. I was looking at the Epsom Perfection V39. Thank you for your time and any help you can offer.  – Barbara […]